We offer recurring gifts through OLX and find it works well for us. We only offer the option for a15th of the month charge. This allows us to only have to create one monthly batch to charge all the recurring credit cards. We do not allow recurring gifts on any other platform.
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Therese Morris
Advancement Data Manager
St. Paul's School
Concord, NH United States
tmorris@sps.edu------------------------------
Original Message:
Sent: 12-15-2022 12:38 PM
From: Gwen Donev
Subject: Online Express
Are you able to successfully run a sustaining / recurring gifts program through Online Express? That aspect of using Touchnet as a processor has been a pain point for us, particularly because we can't make changes to a recurring gift once it's set up, and they don't offer the feature to update the user's card number when it expires.
Gwen
Original Message:
Sent: 12/15/2022 10:32:00 AM
From: Gerradette Ann Silveira
Subject: RE: Online Express
Hi Arielle,
We have been using OLX for years as well. We have never had any issues with it. Processing refunds is very simple, email templates are fine, not data loss or such. Mobile devices are great as well.
Events and Membership tabs have been a good addition to credit card options for us and PayPal has been successful. Very user friendly.
Gerri Silveira
Fiscal and Database Manager
Eastern Oregon University
University Advancement and EOU Foundation
Office 541-962-3835
Original Message:
Sent: 12/14/2022 11:22:00 AM
From: Arielle Johnson
Subject: Online Express
Hi all,
We recently made the switch from Banner to RE and NXT. We are currently using a third party for credit card processing and are seriously considering moving to Online Express. Do you have any experience with this? Anything to consider or think about?
Thank you!
Arielle
--
Arielle Johnson
(she, her, hers)
Senior Associate Director of Gifts and Records Administration
Donor Relations and Stewardship | Institutional Advancement
100 West College Street, Granville, OH 43023 | Burton Hall 205
Phone: 740-587-6603 | Mobile: 614-312-8273
johnsonak@denison.edu
⇒ Make a Gift
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