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  • 1.  Soft Crediting Donor Advised Funds

    Posted 06-25-2024 12:09 PM

    Hi all,

    We are a Raiser's Edge shop and soft credit liberally in our K-12 donor base. We currently go with the conventional wisdom and hard credit the donor advised fund (or family foundation) and soft credit multiple records (head of household and also the spouse and sometimes children and sometimes multiple heads of households). This has led to trouble finding actual donor counts, participation rates, donor constituency reports...etc. We are pondering the big change to reverse the DAF hard credit to the main donor (i.e. the alumni, the HOH parent, etc.) and soft crediting the DAF (or Family Foundation) and others that need recognition. In addition to this, we will add a gift attribute that lists the "legal donor" so we can pull reports to include legal donor counts in surveys and anywhere else needed.

    Does anyone else soft credit their DAF gifts this way? We want to go into this with eyes wide open and hoping for collective wisdom from the community on any pitfalls you foresee. Or if you do this and have great success!

    Thank you!

    Peter Johnston

    Director of Advancement Services

    Polytechnic School

    pjohnston@polytechnic.org



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    Peter Johnston
    Polytechnic School
    pjohnston@polytechnic.org
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  • 2.  RE: Soft Crediting Donor Advised Funds

    Posted 06-25-2024 05:09 PM
    In my experience the legal donor is the DAF. We hard credit the DAF organization and soft credit only to whomever recommended the gift. If you add a legal donor attribute, do you have to add that attribute to all your gifts?

    Blanca

    BLANCA E. MESTA-MARTINEZ

    Sr. Specialist, Donor Systems

    MLK Community Health Foundation
    1680 E. 120th Street 
    Los Angeles, CA 90059
    C (562) 445-7953
    blanca@mlk-chf.org
    mlk-chf.org | @yourmlkch







  • 3.  RE: Soft Crediting Donor Advised Funds

    Posted 06-25-2024 05:44 PM
    I think what is being described still attributes the "legal" gift to the DAF - but also avoids issuing a receipt to the individual.

    I discourage the practice - developed decades ago to address "appearance" issues. Some leaders did not like seeing hard credit on the DAF record. Others thought reversing the process would eliminate the DAF pledge payment issue. It does not.

    I see this practice less and less these days (and rarely in CRMs other than RE). Most have gotten used to how DAFs work.

    Following the standard "hard credit to legal donor" process for all gifts makes the most sense to me.

    John

    John H. Taylor
    919.816.5903 (Cell/Text)

    Big Ideas; Small Keyboard





  • 4.  RE: Soft Crediting Donor Advised Funds

    Posted 06-25-2024 10:37 PM
    The process is popular in RE, particularly outside of higher education, both because of RE's very limited soft-crediting feature and because Bill Connors wrote an influential RE book in which he describes this method. In my opinion it is more user-friendly, especially for smaller shops, and for folks doing more ad hoc querying and reporting. If you soft-credit liberally, it is certainly going to be easier to isolate "real" gifts in your querying with this method.


    Thank you,
    Isaac Shalev
    Data Strategy Expert
    Sage70, Inc.
    (917) 859-0151
    isaac@sage70.com

    Schedule a 30-minute consultation now:







  • 5.  RE: Soft Crediting Donor Advised Funds

    Posted 06-26-2024 07:23 AM

    Hi Peter, I've actually done it both ways over the years.  While I was at a symphony orchestra (fairly small shop raising about $500,000 using RE) I would hard credit the individuals and soft credit the DAFs and family foundations.  We had a very hands on Board and volunteer base and it was so much easier to report on actual numbers for giving by different constituency groups while also sharing that data with the Board and volunteers.  Now I'm in higher ed and I do the opposite with the RE CRM.  Before I arrived, they hadn't consistently been soft and hard crediting the DAFs, so one of the first things I did was go back and cleanup the gift records to reflect the hard credits on the DAFs.  The key is definitely consistency and the Do Not Receipt in the Receipt field on the gift record.  Back at the symphony, we only did acknowledgement letters and I would change the donor to the DAF name and remove the tax language. 



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    Michael Manning
    University of New England
    Mmanning6@une.edu
    ------------------------------



  • 6.  RE: Soft Crediting Donor Advised Funds

    Posted 06-27-2024 10:34 AM

    I find it more straightforward to hard credit the DAF by fund name with soft credit only to the recommender(s) named in the source document. We have a specific DAF constituency code, but coding them as Individual also works for constituency reporting. Our Raisers Edge deployment consultant set up our batch and acknowledgement templates to facilitate thank you letters to the recommender. I anticipate more requests to see a fuller context of influence, (e.g., spouses or children who are not listed as recommenders and therefore not soft credited) and will be looking at Power tools for solutions that present linked records as households or return the combined giving history of linked records.



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    Mary Ann Coyle
    Childrens' Hospital Foundation of Richmond
    macoyle@chfrichmond.org
    ------------------------------



  • 7.  RE: Soft Crediting Donor Advised Funds

    Posted 06-27-2024 12:28 PM
    Good afternoon, Colleagues!

    There is so much swirling around this but, IMHO, a significant part comes down to your coding and how you make that work in terms of appropriately receipting (if necessary) the actual donor. No matter what, when it comes to DAF disbursements, the reality is that the legal donor is the fund management entity. Period. And that is how gifts should be recorded [ie, individuals should NOT be receiving hard credit for DAF disbursements]. Yes, we get disbursements based on individual donor recommendations but that doesn't mean that s/he should be getting "hard credit" for the contribution. 

    Soft credit can be applied to any constituent your organization believes (and codes) might need to get that credit. Spouse credit is the most standard option. IMHO, that makes complete sense and I would only stretch to other family members if there was, 1) some reason to translate multiple family members as being contributors to the DAF in question and, 2) a desire on the part of the family to share soft credit to all familial contributors. 

    What internal/external reports are your focus? Where are there coding nuances that can help you achieve your metrics? Does soft credit from DAF disbursements influence how you report engagement stats?

    I have experienced an environment in which there was hard credit applied to a named DAF entity with soft credit to the real DAF management entity and then the individual donor(s) who established the fund. I'm not saying that can't work, but however you approach all of this "crediting" I only suggest you consider the long-term impact and not just immediate reporting requests. 

    With best regards, 

    Amy





  • 8.  RE: Soft Crediting Donor Advised Funds

    Posted 06-27-2024 01:21 PM

    One of the reporting issues that Amy points toward, which perhaps is worth a specific call-out, is that the IRS 990 Schedule of Major Contributors requires that the non-profit reports all donors at a certain giving level, subject to some specific rules for aggregating that information.

     

    In the DAF context, the legal donor is the sponsoring organization, not the individual DAF and certainly not the originating advisor.  Collecting all the gifts where, say, the Fidelity Charitable Gift Fund is the donor requires special attention if, for example, the hard credit is scattered across different entities for all the DAFs at Fidelity.  Can it be done?  Sure.  But it's not a s straightforward as just looking at each entity and assessing its giving if you have the hard credit on the DAF and not the sponsoring organization.

     

    How this is most helpfully implemented in an advancement system depends quite a bit on the system and its capabilities and flexibility.  My preferred model, other thing being equal, is to hard-credit the sponsoring organization and soft-credit both the DAF and the individual advising persons.  That provides the level of granularity to look at the activity through a DAF as well as the activity associated with an individual, but leaves the hard credit on the actual legal donor like it is in pretty much every other case (at least, in my preferred approach!). 

     

    My US$0.02 worth; the usual disclaimers apply.

     

    Good luck!

    Alan

     

    Alan S. Hejnal (he/him)

    Data Quality Manager

     

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