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  • 1.  Eventbrite Donations

    Posted 02-20-2023 10:51 AM

    We have a museum within our university who is having an free admission event on Eventbrite. They decided to offer "Donation" as a ticket type to anyone who would like to donate to the museum. 

    Does anyone know if they provide tax receipts for this "ticket" type? I can't find anything on their website about it and I tried contacting them but their customer service contact information is nowhere to be found unless you pay for that feature, that's what I understand. 

    Does anyone have a process for their Eventbrite donations? Should we be providing their tax receipt or does Eventbrite? 

    Any useful information would be very helpful! Thanks!



    ------------------------------
    Gizel Avina
    Assoc. Director, Gifts Accounting & Database Admin
    Claremont Graduate University
    gizel.avina@cgu.edu
    ------------------------------


  • 2.  RE: Eventbrite Donations

    Posted 02-20-2023 10:58 AM
    Gizel, I would ask the museum that entered into a contract with Eventbrite for a copy of the contract. However, Eventbrite does not operate as a DAF or separate foundation. While they will issue a "receipt" confirming the purchase, it likely will not meet IRS requirements.

    On the other hand, as the gifts will likely fall below the IRS $250 minimum for requiring a receipt - and since only 1-in-10 individuals are itemizing these days - you might be fine not issuing a proper IRS receipt unless one is requested.

    I like issuing IRS receipts for all gifts of any amount. But this could be an exception if the museum acknowledges the payments.

    John

    John H. Taylor
    Principal
    John H. Taylor Consulting, LLC
    2604 Sevier St.
    Durham, NC   27705
    919.816.5903 (cell/text)

    Serving the Advancement Community Since 1987






  • 3.  RE: Eventbrite Donations

    Posted 02-20-2023 11:28 AM

    Hi John, Thanks for this information! This was VERY helpful and put my mind at ease. 

    The museum's Eventbrite page contract falls within the university's Eventbrite page and I just confirmed we do not technically have a contract with them. We have the "free" version if that helps. I did do some more digging on the Eventbrite Merchant Agreement and their Terms of Services and there is no information on Donation Tax Receipts. 

    But I do agree with you, that I will be issuing IRS receipts for all these gifts; just in case. 



    ------------------------------
    Gizel Avina
    Assoc. Director, Gifts Accounting & Database Admin
    Claremont Graduate University
    gizel.avina@cgu.edu
    ------------------------------

    Original Message


  • 4.  RE: Eventbrite Donations

    Posted 02-20-2023 11:42 AM
    You will need to obtain supporting documentation from the museum regarding who made the payment - rather than who is attending the event - to ensure the receipt is issued in the correct name.

    John H. Taylor
    Principal
    John H. Taylor Consulting, LLC
    2604 Sevier St.
    Durham, NC   27705
    919.816.5903 (cell/text)

    Serving the Advancement Community Since 1987





    Original Message


  • 5.  RE: Eventbrite Donations

    Posted 02-20-2023 11:55 AM

    Will do! That is something I was planning on doing to add/update our database as many of their donors are alumni. Thanks!! 



    ------------------------------
    Gizel Avina
    Assoc. Director, Gifts Accounting & Database Admin
    Claremont Graduate University
    gizel.avina@cgu.edu
    ------------------------------

    Original Message


  • 6.  RE: Eventbrite Donations

    Posted 02-21-2023 10:15 AM
    Gizel, it sounds like your org is simply selling a ticket called "Donation". You can customize the Order Confirmation to add a message that includes tax receipt language. Anyone who buys the ticket can use this as their receipt. See below for instructions on adding custom language to your emailed order confirmations.

    https://www.eventbrite.com/support/articles/en_US/How_To/how-to-create-custom-order-confirmations?lg=en_US

    Thank you,
    Isaac Shalev
    Data Strategy Expert
    Sage70, Inc.
    (917) 859-0151
    isaac@sage70.com

    Schedule a 30-minute consultation now:





    Original Message


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