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  • 1.  Benevity's requirement to use SMS for two-factor authentication

    Posted 03-23-2024 11:28 AM

    Benevity is requiring that we set up two-factor authentication. ("Two-factor authentication is a mandatory security requirement to safeguard your account. Skipping this step will limit your account access.")

    The only method they allow is SMS text -- no email or landline phone. I am quite opposed to having one member of our staff put in their cell number because then we are dependent on having that single person always available for accessing our account. That seems like a very bad idea. And we do not have any office phone that is capable of receiving SMS messages.

    How are folks handling this?



    ------------------------------
    April Edwards
    Earlham College
    warneap@earlham.edu
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  • 2.  RE: Benevity's requirement to use SMS for two-factor authentication

    Posted 03-23-2024 11:48 AM
    April, the note you received indicates that "skipping this step will limit your account access." It doesn't say it will eliminate your account access.

    Have you asked how access will be limited?

    Have you chatted with central IT about the prospects of installing an SMS-capable phone? They are quite easy to implement.

    Worst case scenario is that I'd request a budget enhancement to have Earlham purchase a dirt-cheap cell phone that you maintain in a central location.

    John


    John H. Taylor, Principal
    John H. Taylor Consulting, LLC
    2604 Sevier Street
    Durham, NC     27705

    919.816.5903 (cell/text)

    Serving the Advancement Community Since 1987




    Original Message


  • 3.  RE: Benevity's requirement to use SMS for two-factor authentication

    Posted 03-25-2024 07:00 AM

    Hello, April!

     

    We had another vendor do this with their online portal, so we used a virtual number.

     

    To John's point about the limited access, based on my experience with the Benevity portal (as of last week), you will still be able to log in to the site. However, you won't be able to navigate to any tab/section outside of the security/settings tab until you set up the TFA.

     

     

    CJ Jones

    Associate Director, Development Operations

    765-220-9575

     




    Original Message


  • 4.  RE: Benevity's requirement to use SMS for two-factor authentication

    Posted 03-28-2024 02:16 PM

    We figured out how to set up separate accounts in the Cause Profile section which allows us to each have our own login. So far it hasn't asked us to set up the TFA but if it does we can use our own phone numbers.

    -Annie



    ------------------------------
    Anne Pires
    Year Up
    apires@yearup.org
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    Original Message


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