Hi all,
I have a long-open ticket with blackbaud, and I wonder if I am the only one! Tell me I'm not alone!
When I run a report of total committed revenue in NXT, I see a number that does not match the same report in the dbase view.
I have had a ticket open with BB since July. They confirmed my reporting settings are identical on both sides.
For the purposes of troubleshooting, we narrowed the report to a single fiscal year and fund. They told me they found a "bug" which they corrected. (I'm not sure what they found.) However, when I open the parameters up to two years, the numbers are still not matching.
Has this been a problem for anyone else?
Thanks,
Susan Quinn
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Susan Quinn
Executive Director of Advancement Services
Lenoir-Rhyne University
Susan.quinn@lr.edu------------------------------