What do you do when donor overpays a pledge? I would do the same thing here!
Unless a donor documents an increased commitment, I do not think it is appropriate to either increase the original or create a second commitment.
That leaves two options. Overpaying the original or fulfilling the original and record g a new gift for the difference.
I prefer the first as it ties everything together. But not all CRM allow that or can handle it from a reporting perspective (although that can usually be fixed).
John
John H. Taylor
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