FundSvcs Community

 View Only
Back to discussions
Expand all | Collapse all

Venmo

  • 1.  Venmo

    Posted 11-15-2022 09:35 AM
    Hello Friends!

    There have been some recent discussions about Venmo. Does anyone have implementations stories to share? Their guidance seems to indicate that only a report with emails would be provided. About a month ago, I emailed Venmo support asking about donor postal addresses due to federal gift reporting needs, and have not heard back. Some folks shared that they only target domestic alumni via text campaigns for Venmo to overcome this issue. That's interesting. But I don't think that would fly here with much of our activity grateful patient fundraising. Appreciate your shared experiences. Thanks!


    ------------------------------
    Aaron Forrest
    Senior Director, Gift and Donor Services
    University of Rochester
    aaron.forrest@rochester.edu
    ------------------------------


  • 2.  RE: Venmo

    Posted 01-11-2023 02:00 PM
    Hello all,

    I don't see that anyone replied to Aaron publicly, but has anyone out there successfully implemented Venmo for charities? Did you have to link a personal account to your organization's account? What information do you get from Venmo for a donation? How do you know where the donated money is to be allocated?

    Sorry for the barrage of questions...senior leadership has seen the TechCrunch article now and wants us to implement by March!

    ------------------------------
    Jodie M. Ralston
    Executive Director
    Advancement Services
    T 315.443.1718 F 315.443.2874
    jralston@syr.edu
    640 Skytop Road, Room 241, Syracuse, NY 13244
    giving.syracuse.edu
    Syracuse University
    ------------------------------



  • 3.  RE: Venmo

    Posted 01-12-2023 06:59 AM
    Good morning!

    We process Venmo through our GiveCampus giving forms. We get a good bit of information from GiveCampus for any donation. On their reports Venmo is listed as the Card Type.

    Best,
    Therese

    ------------------------------
    Therese Morris
    Advancement Data Manager
    St. Paul's School
    Concord, NH United States
    tmorris@sps.edu
    ------------------------------

    Original Message


  • 4.  RE: Venmo

    Posted 01-12-2023 07:31 AM
    Good morning!  The last discussion in the fall I saw was the issue of Venmo for a charity needing to be attached to a personal Venmo account.  That poses it's own issues.  Has there been a resolution to that?  I think for us and others that is the first stumbling block as we don't want to attach our university account to a personal account and then that person leaves.

    ------------------------------
    Teresa Goddard
    Director Development Services
    DePauw University
    teresagoddard@depauw.edu
    ------------------------------

    Original Message


  • 5.  RE: Venmo

    Posted 01-12-2023 07:54 AM
    Venmo does now allow for a charity to set up an account (as of 9/30) . . . still needs a phone number and we are using a special university phone number to connect.  Not ideal but at least Venmo is now recognizing charities as a viable entity to receive $$

    Some platforms (e.g. givecampus) allow the venmo link from giving forms which is nice but I believe there's an extra fee with that

    Our goal (which is now doable) is to have donors give right from venmo.  Still working out how to know who and where . . . the who is easier as you do get information (e.g. email and name) but the where we're looking to get via comments and default our unrestricted fund if nothing is shared.

    We are testing

    --
    Thomas Chaves
    Associate VP for Advancement Operations
    Office of Advancement
    Saint Joseph's University
    5600 City Avenue, Philadelphia, PA 19131
    O: 610-660-1255 | M: 610-316-6541 | tchaves@sju.edu
    SJU.edu



    Original Message


  • 6.  RE: Venmo

    Posted 01-12-2023 12:46 PM

    Thanks everyone. I might reach out to some of you directly with follow up questions.

     

    --Jodie

    Jodie M. Ralston
    Executive Director, Advancement Services
    Advancement and External Affairs

    T 315.443.1718
    jralston@syr.edu

    Syracuse University Forever Orange The Campaign for Syracuse University

     




    Original Message


  • 7.  RE: Venmo

    Posted 02-09-2023 03:57 PM
    Hi Thomas (and others!)

    Can I ask whether you've had success with gifts directly to your institution right from Venmo?  The set-up worked on an institutional account, and charitable gifts have been received and recorded?

    Looking forward to hearing any wisdom from your experience!






  • 8.  RE: Venmo

    Posted 02-09-2023 09:30 PM
    We are still working through internal process reviews about it . . . we're targeting March to go live.

    Thanks

    Tom

    --
    Thomas Chaves
    Associate VP for Advancement Operations
    Office of Advancement
    Saint Joseph's University
    5600 City Avenue, Philadelphia, PA 19131
    O: 610-660-1255 | M: 610-316-6541 | tchaves@sju.edu
    SJU.edu



    Original Message


  • 9.  RE: Venmo

    Posted 09-11-2023 12:38 PM

    Thomas - would love to hear an update. Specifically, did you end up getting an institutional mobile phone line to resolve this?



    ------------------------------
    Serena Livingston
    Rhode Island School of Design
    slivings@risd.edu
    ------------------------------

    Original Message


  • 10.  RE: Venmo

    Posted 02-10-2023 08:28 AM
      |   view attached
    We are a Blackbaud shop and use BBMS for merchant services. We implemented accepting PayPal (with a connection to BBMS) almost a year ago. Shortly thereafter, Blackbaud also enabled Venmo acceptance (using PayPal as the conduit). 

    We added this as a convenience for our donors (to fish where the fish are) and PayPal and Venmo now account for 10% of all our online transactions and 3% of online dollars. The other digital wallets (Apple Pay, Visa Checkout) account for another 7% of both online transactions and dollars.

    The implementation of these giving mechanisms and the data that you receive will likely be highly dependent upon your platform vendor(s). Because Blackbaud has integrated PayPal/Venmo and digital wallets with their Merchant Services, we are able to tell who the donors are because the transactions show up in the BBMS transaction list just like any other online credit card payment would.

    Matt Bain

    Executive Director, Advancement Services

    Division of University Advancement

    Kennesaw State University

    470-578-7719




    Original Message


  • 11.  RE: Venmo

    Posted 02-10-2023 08:31 AM
    Similar to Matt, we use GiveCampus to accept PayPal and Venmo gifts and are able to see the donor information because it comes through the GC giving platform.

    --
    Dan Snyder (he/him)
    Director of Advancement Services 
    Office of Institutional Advancement 

    Bennington College 
    One College Drive 
    Bennington, VT 05201 
    Mobile: +1 (585) 307-1747

    To make a secure online gift click here. Or, for more information on ways to make a gift, including stock transfer instructions, please visit our website.



    Original Message


  • 12.  RE: Venmo

    Posted 02-20-2023 09:19 AM

    Hi Matt,

     

    I'm surprised and delighted to hear that the Venmo/PayPal integration goes through BBMS. I thought the money would sit in the PayPal business account and then we'd have to deal with a separate disbursement. I think my Business Office will be ecstatic to hear that as well. We are shooting for a March launch.

     

    Thanks for the clarification on how it works with RE and BBMS.

     

    Lara

     

    Lara Couture

    Director of Advancement Services

    Pronouns: (She/Her/Hers)

     

    Office: 262-951-3101

    carrollu.edu

     

     

    100 N. East Avenue | Waukesha, WI 53186

     




    Original Message


  • 13.  RE: Venmo

    Posted 02-20-2023 11:49 AM
    Hi Lara,

    To clarify, yes, the money is in PayPal and has a separate disbursement, but the transaction information shows in BBMS.

    Matt Bain

    Executive Director, Advancement Services

    Division of University Advancement

    Kennesaw State University

    470-578-7719


    d4b3d17f640442a9b4e5aa7573d18fd7@kennesaw.edu?anonymous&ep=signature"> d4b3d17f640442a9b4e5aa7573d18fd7@kennesaw.edu?anonymous&ep=signature" style="text-decoration: none; color: #0078D4">Book time to meet with me



    Original Message


  • 14.  RE: Venmo

    Posted 03-02-2023 09:05 AM

    My apologies. After checking with my team, it seems I misspoke. PayPal/Venmo transactions do not show in BBMS. They do show up in RENXT - we can identify them with a Gift Payment Type of PayPal or Venmo. Our accounting office does review our PayPal business account and disbursement schedule regularly.



    ------------------------------
    Matthew Bain
    Executive Director, Advancement Services
    Kennesaw State University
    mbain8@kennesaw.edu
    ------------------------------

    Original Message


  • 15.  RE: Venmo

    Posted 03-02-2023 09:22 AM

    Hi Matt,

     

    Thanks for the clarification. I'm assuming the online transaction still appears in the Raiser's Edge plug-in? We don't use RE NXT for gift processing. I'm putting this out there for everyone to chime in.

     

    Thanks folks,

    Lara

     

    Lara Couture

    Pronouns: (She/Her/Hers)

     




    Original Message


  • 16.  RE: Venmo

    Posted 03-02-2023 11:15 AM
    As long as it is the result of an NXT Online Donation form, it will automatically show up in batch for gift processing.

    Matt Bain

    Executive Director, Advancement Services

    Division of University Advancement

    Kennesaw State University

    470-578-7719




    Original Message


Related Content