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  • 1.  Question about receipting process

    Posted 11-13-2023 03:44 PM

    I am hoping you could help me as I am writing a best practice/process for our organization. We have a museum, lifelong learning center and a subscription lecture series that all collect donations, subscriptions, sponsorships and memberships. Subscriptions, sponsorships and memberships all have a donation portion to them.  We have 3 different software systems but all of the donations, subscriptions and memberships from these systems are imported into Raiser's Edge which is our college's official donor database that I oversee.  What I am trying to figure out is if you would centralize the receipts and have  Advancement Services produce all of them regardless of what system it originated from or would you recommend each area (museum, etc.) produce and sign their own receipts. I am also the main point of contact for our auditors. Our acknowledgement letter signatory process is based off of dollar amount and that is separate from the official tax receipt.  Any suggestions would be greatly appreciated.

     

     

     

    Dina Sorrentino, bCRE-Pro image001.png@01D496D4.8F606780, bcRE-NXT image001.png@01D496D4.8F606780
    Sr. Director for Advancement Services and Research
    Office: 941-359-7593 | Cell: 941-266-1227
    dsorrent@ringling.edu | www.ringling.edu

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  • 2.  RE: Question about receipting process

    Posted 11-13-2023 03:54 PM
    I prefer a centralized receipting process but a decentralized acknowledgment process. If you represent the official database of record, I would want that system to produce legal tax documents that I (you) know are compliant. The auditors are going to come to you first, regardless.

    FWIW, receipts do not require a signature. These can easily be generated and mailed directly from your office on a nearly same-day basis. Although product like ReceipterPro, designed for use with RE, makes using custom messages and digital signatures nearly automatic.

    John

    John H. Taylor
    Principal
    John H. Taylor Consulting, LLC
    2604 Sevier St.
    Durham, NC   27705
    919.816.5903 (cell/text)

    Serving the Advancement Community Since 1987






  • 3.  RE: Question about receipting process

    Posted 11-14-2023 12:02 PM
    My answer really hinges on the operational consequences of each choice. For example, how long will it take to receipt gifts made in the museum system if they have to be imported to RE first? What about customer support -- will museum staff be able to reissue receipts to patrons if needed? Or does that get pushed into Advancement? You could also take the approach of receipting gifts from several systems but centralizing storage in RE, or a repository linked to RE. Another possibility is to issue transactional receipts that qualify as tax receipts out of several systems, but to do acknowledgements out of RE.


    Thank you,
    Isaac Shalev
    Data Strategy Expert
    Sage70, Inc.
    (917) 859-0151
    isaac@sage70.com

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