I think Michael might also be using the word "open" to mean "outstanding" (with a balance due).
If there is a balance I usually suggest the assigned prospect manager reach out to the surviving partner or Executor to inquire whether there are plans to complete the pledge (many times these parties are unaware of the commitment). However, if they indicate no further payments will be made - or if you choose to not even bring it up because the balance is not material - I do as Jeff suggests and close the pledge.
There is one caveat. If the amount due is significant (your definition) - and the pledge is binding - I would seek advice from the Gift Acceptance Committee first.
John
John H. Taylor
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