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  • 1.  National Charitable Services

    Posted 12-12-2024 07:19 AM

    Need help with finding the portal or website for National Charitable Services.  I've not heard of them and aren't part of our ever-growing list of portals to go to get donor information.  We've received a small donation in our bank and the only thing showing on the detail is "NatlCharitblSvcs"

    Thank you

    Chris



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    Christine Adams
    Senior Director of Advancement Services
    University of Hartford
    cadams@hartford.edu
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  • 2.  RE: National Charitable Services

    Posted 12-12-2024 07:40 AM
    This could be the Fidelity affiliated company providing security services:






  • 3.  RE: National Charitable Services

    Posted 12-12-2024 07:41 AM

    Thanks, John.  I kept seeing Fidelity pop up in my web searches but I ignored it!  I'll start down that rabbit hole! 

     




    Original Message


  • 4.  RE: National Charitable Services

    Posted 12-12-2024 08:29 AM
    I am only making an educated guess. If the provider included a donor name I would contact them next and inquire where the gift originated.

    John

    John H. Taylor
    919.816.5903 (Cell/Text)

    Big Ideas - Small Keyboard



    Original Message


  • 5.  RE: National Charitable Services

    Posted 12-12-2024 08:35 AM

    John,

     

    Unfortunately, no donor name (of course).  I did reach out and it is part of Fidelity Charitable and they let me know in order to see the donor information I'd need to log in to our Stripe account.  Once logged in I switched to the National Charitable Services account and donor information was there.

     

    Thank you for pointing me in the right direction, as always!!

    Chris

     

     

     

     




    Original Message


  • 6.  RE: National Charitable Services

    Posted 12-19-2024 11:05 AM

    We just got a gift with the same "NatlCharitblSvcs" detail; I'm gla we're not the only ones who were stumped! Thank you, Christine, for inquiring and John for pointing us in the right direction!



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    Sarah Sokora
    University of Dallas
    sdsokora@udallas.edu
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    Original Message


  • 7.  RE: National Charitable Services

    Posted 03-10-2025 09:54 AM

    Did you create a new donor record for National Charitable Services or put the gift under Fidelity Charitable?



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    Marie Spinale
    Rollins College
    mspinale@rollins.edu
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    Original Message


  • 8.  RE: National Charitable Services

    Posted 03-10-2025 10:11 AM
    National Charitable Services is a subsidiary of Fidelity, which handles processing activities. However, National Charitable Services is not the legal donor; Fidelity Charitable is. Therefore, there's no need to create a record for them.

    John

    John H. Taylor, Principal
    John H. Taylor Consulting, LLC
    2604 Sevier Street
    Durham, NC     27705

    919.816.5903 (cell/text)

    Serving the Advancement Community Since 1987





    Original Message


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