FundSvcs Community

Hi All,

We are the recipient of donations being made in memory of one of our alums. we acknowledge the donors, but am wondering how you notify the family that donations have been made in their family member's memory. Do you acknowledge as the donations come in or do you send one letter with all the donations listed? I don't believe we'll be getting many (we have 3-4 so far), but am wondering what best practice is.

Thanks for any guidance!

Thank you!!

We provide a list of donors and their addresses to the family. We do NOT include any information about the amounts of the gifts. A $5 gift is treated the same as a $50k gift. If there are a large number of contributions or if the family has also reached out to us, a development officer will work with them and may "hand deliver" the donor lists.

While I would love to send acknowledgements within 48 hours of receiving a gift, that has not been the practice for this office. (I'm working on it.) We send acknowledgements once a week, including tributes. If there is more than one gift IMO/IHO someone (and the person to receive the notification for the gifts is the same) we send one letter with an enclosed list.

At previous organizations, where we processed acknowledgements daily, if we were expecting multiple gifts in tribute of someone, we would run them weekly with a list. Otherwise, tributes were sent as gifts were received. Generally speaking, if we were mentioned in the obit, we planned on sending weekly tribute notifications.