Correct.
To clarify, I'm a community member, just like all of you. I'm not part of the leadership or management of the organization. I'm just sharing what I personally discovered as a tip for navigating this until it (hopefully) is fixed.
I speculate that when the platform changeover took place, the content was all migrated to a new domain name (asap.connectedcommunity.org), but the structure and metadata of the archived posts is such that those articles' URLs still link to connect.advserv.org. Any time you encounter a broken link that is referring to connect.advserv.org, as a workaround, you will need to click in the address bar of your browser and replace connect.advserv.org with asap.connectedcommunity.org.
Ultimately, the AASP admins will need to either (1) have a domain redirect put into place so that traffic visiting the old domain is redirected to the new one, or (2) programmatically scan the archived content and metadata and replace the old domain with the new one.
Matt Bain
Executive Director, Advancement Services
Division of University Advancement
Kennesaw State University
470-578-7719
Original Message:
Sent: 2/10/2023 5:36:00 AM
From: Heidi Findlay
Subject: RE: Helpful Tips During AASP Platform Changeover
I followed your link, Matthew, and then used the search bar, picked a subject, clicked a link, and got the message below. this is the url when i get my results:
this is the URL i get when i choose something
looks like a redirect to connect.advserv.org, rather than staying in aasp.connectedcommunity.org.
Heidi
Original Message:
Sent: 2/9/2023 4:11:00 PM
From: Matthew H Bain
Subject: RE: Helpful Tips During AASP Platform Changeover
Matt Bain
Executive Director, Advancement Services
Division of University Advancement
Kennesaw State University
470-578-7719
Original Message:
Sent: 2/9/2023 3:40:00 PM
From: Lynne Sklar
Subject: RE: Helpful Tips During AASP Platform Changeover
Original Message:
Sent: 2/8/2023 9:35:00 AM
From: Matthew H Bain
Subject: RE: Helpful Tips During AASP Platform Changeover
Right-click on one of your results and copy that link, and email it to this thread.
Matt Bain
Executive Director, Advancement Services
Division of University Advancement
Kennesaw State University
470-578-7719
Original Message:
Sent: 2/7/2023 6:27:00 PM
From: Abbey Soclof
Subject: RE: Helpful Tips During AASP Platform Changeover
Anything that I search, when I then try to click on the results, it doesn't work. Seems like some other folks are having the same issue.
Original Message:
Sent: 2/7/2023 5:52:00 PM
From: John H. Taylor
Subject: RE: Helpful Tips During AASP Platform Changeover
Did you log in at aaspConnect?
Please send me the link you are trying and I will try to do some sleuthing!
John H. Taylor
Principal
John H. Taylor Consulting, LLC
2604 Sevier St.
Durham, NC 27705
919.816.5903 (cell/text)
Serving the Advancement Community Since 1987
Original Message:
Sent: 2/7/2023 5:50:00 PM
From: Abbey Soclof
Subject: RE: Helpful Tips During AASP Platform Changeover
i spoke to soon. that alternate link still doesn't work for me
------------------------------
Abbey Soclof
Associate Vice President, Advancement Operations
Yeshiva University
abbey.soclof@yu.edu
------------------------------
Original Message:
Sent: 02-07-2023 04:05 PM
From: Abbey Soclof
Subject: Helpful Tips During AASP Platform Changeover
Thank you so much for posting this, it was driving me crazy today that I couldn't open any archived content, and then I thought to check if anyone had posted about it!
------------------------------
Abbey Soclof
Associate Vice President, Advancement Operations
Yeshiva University
abbey.soclof@yu.edu
Original Message:
Sent: 02-06-2023 01:34 PM
From: Matthew H Bain
Subject: Helpful Tips During AASP Platform Changeover
Hello all,
Since the Feb 2 announcement of the AASP switchover to SBI Association Management, (and the inherent platform changes) I've had a devil of a time getting my account(s) straightened out. I thought I'd post some tips that may be helpful for those in the same boat.
If you use a password manager for your online accounts (and you should), it typically operates by filling in your credentials based upon the domain name you're visiting. After you've created a new password for the main AASP website, set that entry in your password manager to be recognized when visiting the following four domains:
Additionally, if you visit the AASP Connect archives to search for previously-posted content in any of the mailing lists, you'll find that your search terms will yield results, however clicking on said results will provide a broken link to the archived discussion thread, e.g., can't open the page "https://connect.advserv.org/communities/[...]"
To fix this error (and assuming it's temporary until all platforms are completely switched over and domain redirects are in place), simply change the domain of the archive's discussion thread URL from
https://connect.advserv.org to
https://aasp.connectedcommunity.org instead. Voila, the archive will correctly display.
Matt Bain
Executive Director, Advancement Services
Division of University Advancement
Kennesaw State University
470-578-7719