FundSvcs Community

 View Only
  • 1.  Email for life

    Posted 07-18-2023 08:41 AM

    Good morning,

     

    Are there any institutions that offer their students email-for-life? We are interested in who offers this service, how they administer it and if they allow it for all alums and non-grad alums or only alums.

     

    Thank you for any info you can provide!

     

    Amanda

     

     

    Amanda L. Haney

    Director of Gift & Data Management

    Gift & Data Management

     

     

    University Advancement I Elliott Alumni Center I 9 Edgewood Rd I Durham, NH 03824

    Office: 603-862-2041 I amanda.haney@unh.edu

     

    CONFIDENTIALITY NOTICE:  If you have received this email in error, please immediately notify the sender by e-mail at the address shown.  This e-mail transmission may contain confidential information.  This information is intended only for the use of the individual(s) or entity to whom it is intended even if addressed incorrectly.  Please delete it from your files if you are not the intended recipient.  Thank you for your compliance.

     

     



  • 2.  RE: Email for life

    Posted 07-18-2023 08:48 AM
    I am seeing more institutions stopping this service rather than starting. Tese were big a decade or two ago.

    I could be wrong but with the introduction of other free "lifetime" email services (Gmail), they are not as popular post-graduation. And a pain to maintain when alums forget to update their forwarding instructions.

    John 

    John H. Taylor 
    919.816.5903 (Cell/Text)

    Big Ideas; Small Keyboard





  • 3.  RE: Email for life

    Posted 07-18-2023 09:00 AM
    Having run the EMFL program at GT for many years, I concur with John's assessment. Feel free to reach out to me directly if you have specific questions.

    Matt Bain

    Executive Director, Advancement Services

    Division of University Advancement

    Kennesaw State University

    470-578-7719







  • 4.  RE: Email for life

    Posted 07-18-2023 09:35 AM

    We have reduced ours over time. Make sure you're talking with your Information Technology team. From what I understand, these EFL accounts are typically less secure and more susceptible to hacks and dangerous activity.  Alumni don't monitor them as closely as they are usually not that alum's primary email account.

    We recently added an inactivity clause to allow us to deactivate an account with one year of no logins.  



    ------------------------------
    Jeff Baynham
    NC State University
    jtbaynha@ncsu.edu
    ------------------------------



  • 5.  RE: Email for life

    Posted 07-18-2023 11:36 AM
    We are in the process of scaling back our program now. Last year, we rolled out dual authentication for these email accounts and our IT department would like to permanently stop them due to security issues. We are working on a long-term plan.

    Necie Liggeons, MS/ODL'20
    Chief Development & Alumni Engagement Officer
    Philadelphia College of Osteopathic Medicine
    Levin Administration Building
    4190 City Avenue
    Philadelphia, PA 19131
    office 215-871-6305 | cell 267-974-3341
    www.pcom.edu
    Preferred Pronoun: She/Her/Hers.








  • 6.  RE: Email for life

    Posted 07-19-2023 07:59 AM

    Hi Amanda...  


    There are two ways to execute EMFL.  One is a forwarding service where the alumnus maintains their own email address and uses an institutional forwarding address as an alias.  The second is through a branded institutional account - such as a Gmail account.  For example, terry.callaghan@institutionname.edu  In the latter institutions often allow students to maintain their student account after graduation.  

    There are some advantages to this, for example, the student can maintain continuity in their email address after graduation and the ".edu" has some commercial advantages for free services (not sure that should be promoted, though!).

    I've found that over time the email addresses are used less and less by the alumnus in favor of another free account.  There are also some legal concerns such as the alumnus possibly representing themselves as connected with the university (often a separate "@alumni.institutionname.edu" domain is used instead).  In addition, who owns that account should the alumnus become deceased and should the institution allow a family member access.  

    All of this to say the EMFL accounts are becoming less and less popular.  In some cases, it might be worth extending the student account for a year in order to maintain contact, and to send reminders toward the end of the year that the account is going away, and to please update their email address with the institution.  

    All the best, 

    Terry Callaghan 

    Zuri Group

    aasp Board Member



    ------------------------------
    Terry Callaghan
    Zuri Group
    terry@zurigroup.com
    ------------------------------



  • 7.  RE: Email for life

    Posted 07-19-2023 08:17 AM
    NC State has done all three methods that Terry listed.  First we had an @alumni.ncsu.edu address forward to a personal address.  Then when we moved all @ncsu.edu email to google, we advertised email for life via their original @ncsu.edu address (and eventually got rid of the forwarding).  However, for reasons expressed earlier in this thread (lack of 2FA, support hassle, spamming, compromises, etc), our IT eventually decided to move alumni accounts to a separate @alumni.ncsu.edu google domain in order to better protect the active @ncsu.edu domain.  Then finally google announced price hikes for full google suite of apps, so our @alumni.ncsu.edu google domain is now email-only (no docs, no photos, etc).  That's not terribly attractive to a lot of our alums, so the end result after 15 years of work is that we have some @alumni.ncsu.edu addresses forwarding to personal gmail accounts - which is where we started from.

    Matt Heimbach
    Executive Director, Advancement Information & Technology
    Advancement Services
    NC State University
    919-513-1940







  • 8.  RE: Email for life

    Posted 07-19-2023 08:46 AM

    Hi Amanda,

     

    We had an email for life for several years, but discontinued it. We found that a majority of alumni weren't actively using the address and it was getting cumbersome to manage. We now have a process where alumni get to have access to their Carroll email for 18mos after graduation. Then OIT runs a process to end the email. The alumna/nus is notified several times in advance (with detailed instruction) to move anything they want to save.

     

    Lara

     

    Lara Couture

    Director of Advancement Services

     

    Office:  262-951-3101

    carrollu.edu

     

    Logo

     

    100 N. East Avenue | Waukesha, WI 53186