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  • 1.  Caging Services and Turnaround TImes

    Posted 05-03-2023 09:30 AM

    Good afternoon, FundSvcs!

    Does anyone have experience working with a caging service, or DMP specifically, and could share approximately how long it took you to receive the data files for each day?  Per one of our contacts, they try to stick to a 48-hour turnaround time, though it seems as though this can be hit-or-miss.  Any insight you could share regarding your experiences would be greatly appreciated!

    Thank you,

    Taylor



    ------------------------------
    Taylor Dine
    Gift Administration Manager
    Trust for Public Land
    taylor.dine@tpl.org
    ------------------------------


  • 2.  RE: Caging Services and Turnaround TImes

    Posted 05-03-2023 09:40 AM
    Hi Taylor,

    Our clients report similar experiences with caging services -- the service level is a bit more aspirational than we would like it to be. 


    Thank you,
    Isaac Shalev
    Data Strategy Expert
    Sage70, Inc.
    (917) 859-0151
    isaac@sage70.com

    Schedule a 30-minute consultation now:






  • 3.  RE: Caging Services and Turnaround TImes

    Posted 05-03-2023 09:44 AM

    Thanks for this information, Isaac!  Is it typical for your clients to receive several files on the same day, as well?



    ------------------------------
    Taylor Dine
    Trust for Public Land
    taylor.dine@tpl.org
    ------------------------------



  • 4.  RE: Caging Services and Turnaround TImes

    Posted 05-03-2023 09:45 AM
    Yes


    Thank you,
    Isaac Shalev
    Data Strategy Expert
    Sage70, Inc.
    (917) 859-0151
    isaac@sage70.com

    Schedule a 30-minute consultation now:







  • 5.  RE: Caging Services and Turnaround TImes

    Posted 05-03-2023 09:49 AM
    Our service is provided by Wells Fargo.  Each previous day's mail is processed, deposited and an image file posted by 5 p.m. eastern time.

    Richard West
    St. John's College





  • 6.  RE: Caging Services and Turnaround TImes

    Posted 05-03-2023 10:29 AM

    Thank you, Richard!  Do they also provide a data file (such as an Excel spreadsheet), or is it limited to a scan of all mail that was processed the previous day?



    ------------------------------
    Taylor Dine
    Trust for Public Land
    taylor.dine@tpl.org
    ------------------------------



  • 7.  RE: Caging Services and Turnaround TImes

    Posted 05-03-2023 12:12 PM
    Yes.  Apart from the PDF of the scan of checks and reply devices, a data interface is available that allows searching by batch number, date range, $ amount, name, etc.






  • 8.  RE: Caging Services and Turnaround TImes

    Posted 05-03-2023 12:18 PM

    Thanks so much!



    ------------------------------
    Taylor Dine
    Trust for Public Land
    taylor.dine@tpl.org
    ------------------------------