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  • 1.  Alumni Survey Vendor

    Posted 11-09-2023 02:33 PM

    Hello all!

    We would like to identify a vendor to partner with in executing an alumni survey in the next year. Is there anyone you would recommend or a good experience you'd like to share?

    Also open to any cautionary tales and/or best practices as we embark on this work.

    Thanks!
    Leah



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    Leah Richards
    St. John Fisher University
    lrichards@sjf.edu
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  • 2.  RE: Alumni Survey Vendor

    Posted 11-09-2023 02:55 PM
    First, when speaking with anyone make sure it is clear if you are looking for a donor relations survey or an anonymous attitudinal study. These are very different animals!

    PEG (Performance Enhancement Group) has conducted alumni attitudinal studies for over two decades. The firm has been around for over three. Rob Shoss, President, has been there since the beginning.

    I am sure there are other viable alternatives around. But I would definitely check out PEG:


    John H. Taylor
    Principal
    John H. Taylor Consulting, LLC
    2604 Sevier St.
    Durham, NC   27705
    919.816.5903 (cell/text)

    Serving the Advancement Community Since 1987






  • 3.  RE: Alumni Survey Vendor

    Posted 11-10-2023 09:58 AM

    Thank you, John!

    Leah



    ------------------------------
    Leah Richards
    St. John Fisher University
    lrichards@sjf.edu
    ------------------------------



  • 4.  RE: Alumni Survey Vendor

    Posted 11-10-2023 03:57 PM

    We just worked with Elite Research to conduct a large, triennial survey of our alumni. We ask questions about engagement and satisfaction with alumni resources, as well as donor interest. We had a good experience with them and got some useful information.



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    Erin Osenbaugh
    Leadership Austin
    eosenbaugh@leadershipaustin.org
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  • 5.  RE: Alumni Survey Vendor

    Posted 11-15-2023 02:24 PM

    Thank you, Erin! We'll be sure to take a look.



    ------------------------------
    Leah Richards
    St. John Fisher University
    lrichards@sjf.edu
    ------------------------------



  • 6.  RE: Alumni Survey Vendor

    Posted 11-15-2023 02:49 PM

    Hi Leah,

    One additional consideration. If one of your reason's for doing a survey is to assess attitudes for a possible campaign, you can add campaign consultants to the mix for conducting it since a survey of constituents is often a deliverable in feasibility studies. In addition, if you are, in fact, considering a campaign, you might want to hold off so they wouldn't get two survey's in close proximity to each other.  Campaign consultants would use their survey for feasibility data modeling so you wouldn't want to thwart response rates.

     

    Just something to keep in mind.

     

    Best,

     

    John Smilde

    Director of Gifts and Records Administration

    Advancement and Alumni Relations

    George Mason University

    4400 University Drive, MSN 1A3

    Fairfax, VA 22030

    703.993.8680

    jsmilde@gmu.edu

     

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