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  • 1.  ACH Best Practices

    Posted 03-28-2025 03:06 PM

    Hi everyone, Chris from the St. Louis Area Foodbank here.

    We are in the process of changing bank accounts and a couple of questions have popped up regarding ACH information. In your organization, who is typically granted access to ACH account details? Do gift officer's need access to this information? Also, do you have a minimum transaction amount for use of ACH? Any insights would be really helpful.

    Thank you,

    Chris



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    Chris Walls
    St. Louis Area Foodbank
    cwalls@stlfoodbank.org
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  • 2.  RE: ACH Best Practices

    Posted 03-28-2025 03:45 PM
    If you are referring to the actual bank information, no one should have access to it. Most vendors these days encrypt the data once you enter it into the platform. No one at the organization can then access the data. 

    I prefer to wait for one billing cycle before I destroy the donor-provided data (which should be stored in a safe). But after that, you should destroy that info as you likely already do with your credit card information (to ensure PCI compliance).

    John

    John H. Taylor, Principal
    John H. Taylor Consulting, LLC
    2604 Sevier Street
    Durham, NC     27705

    919.816.5903 (cell/text)

    Serving the Advancement Community Since 1987




    Original Message


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