Hi - I am pretty new to the Advancement world having spent most of the last 25 years in finance and IT. We receive money from benevity which is net of the donor's actual donation. The process has been to give benevity hard credit for the net amount and then send the donor an acknowledgement for their full amount. I believe this is not good practice, but I am not sure what the proper flow should be. Do we soft credit the donor, but for what amount? Since benevity issues the tax receipt to the donor should be just send an acknowledgement with no amount? I also thought about giving Benevity hard credit for the gross amount, soft credit to the donor for the gross amount and journal entry the fees to bank fees. Your thoughts are greatly appreciated.
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Karen Lucas
Dir of Advancement Information & Data Analytics
Roger Williams University
klucas@rwu.edu------------------------------