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  • 1.  Classy Transactions Reconciliations

    Posted 02-07-2022 08:25 AM
    I am curious to hear from any of you using Classy for online donations.  I am working with an organization that is finding it difficult to reconcile their donations with the Business Office and their bank statements.

    If anyone has solved this issue in an elegant manner, please let me know!

    John

    John H. Taylor
    Principal
    John H. Taylor Consulting, LLC
    2604 Sevier St.
    Durham, NC   27705
    919.816.5903 (cell/text)

    Serving the Advancement Community Since 1987


  • 2.  RE: Classy Transactions Reconciliations

    Posted 02-04-2025 08:52 AM

    Hi, John.  Did you receive replies to your question? We are having the same issue.  The latest is we have a parent who made a recurring gift in December to be charged monthly, and the first recurring gift pay cash was charged for the same amount.  The second transaction was processed at the end of January, but the gift amount brought into RE NXT was less than that of the recurring gift. Advancement believes this may be due to the conversion (the parent lives in Mexico), but they have contacted Classy for more information.  We never had this problem with Blackbaud Merchant Services. 



    ------------------------------
    Tracy Forkin
    Johnson & Wales University
    tracy.forkin@jwu.edu
    ------------------------------

    Original Message


  • 3.  RE: Classy Transactions Reconciliations

    Posted 02-04-2025 09:01 AM
    The three replies I received were all the same - the issue was one of timing. When the charges was made was not always the same as when the funds were available. When you look over a longer period the payments line up (as long as none were rejected).

    I am confident your issue is one of conversion. That can happen with and merchant.

    John

    John H. Taylor
    919.816.5903 (Cell/Text)

    Big Ideas - Small Keyboard



    Original Message


  • 4.  RE: Classy Transactions Reconciliations

    Posted 02-04-2025 09:04 AM

    Thank you.  How is this addressed? What is the best practice for recording this gift in Raiser's Edge? 

     

    I am confident your issue is one of conversion. That can happen with and merchant.

     

     

    Best regards,

     

    Tracy

     




    Original Message


  • 5.  RE: Classy Transactions Reconciliations

    Posted 02-04-2025 09:13 AM
    This will be an institutional policy decision.

    I prefer to treat foreign transactions based on what we actually received. That will sync you up with the bank and GL.

    However, my receipts for foreign donations always reflect what was actually given (in the foreign denomination) AND the USD amount.

    John

    John H. Taylor
    919.816.5903 (Cell/Text)

    Big Ideas - Small Keyboard



    Original Message


  • 6.  RE: Classy Transactions Reconciliations

    Posted 02-04-2025 09:16 AM

    Thanks, John.

     

    Best regards,

     

    Tracy

     




    Original Message


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