We have over 70,000 gift transactions a year. We have an outside firm doing our processing because we work remotely with a small office staff in a few locations (Camp Pendleton and Quantico). The company we use process gifts exclusively for Raiser’s Edge clients. Of all their clients, I can tell you, we take up most of their time! They have one person opening the mail, sorting, putting appeal codes, etc. on the documents, scanning the docs; one person doing EFT/OnlineExpress donations (she also does leadership checks), one person doing checks. During our heavy time (Nov – Mid Jan) they add another person working on our processing.
Not sure this helps you though!
I have to say, though, online platforms cause their own challenges. OnlineExpress creates an individual record for ANY corporate online gift. If I uncheck the “allow corporate gifts” then the info just goes on the individual’s record, where almost every single one is a corporate gift, corporate address, that then turns into an “individual” gift with a corporate address (and we know what can happen if you try to mail to an individual w/o a company name on the address, and the address is commercial!). So we have audits we do for these types of quirks. I guess you would need to add that into the person hours of gift processing, right?
Rose
[Semper Fi Fund]
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Rose Dixon
Deputy | Development Operations | Semper Fi Fund
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From: "fundsvcs@listserv.fundsvcs.org" <
FUNDSVCS@LISTSERV.FUNDSVCS.ORG> on behalf of Gwen Donev <
gwendonev@GUSTAVUS.EDU>
Reply-To: "fundsvcs@listserv.fundsvcs.org" <
FUNDSVCS@LISTSERV.FUNDSVCS.ORG>
Date: Tuesday, September 10, 2019 at 8:22 AM
To: "fundsvcs@listserv.fundsvcs.org" <
FUNDSVCS@LISTSERV.FUNDSVCS.ORG>
Subject: Re: [FUNDSVCS] Gift Processing
We enter around 15,800 contributions annually with 2 FT gift receipters and another roughly 0.2 FTE opening mail, batching, reconciling and issuing acknowledgement letters.
On Mon, Sep 9, 2019 at 2:51 PM April Snow <
aksnow@seattleymca.org<mailto:
aksnow@seattleymca.org>> wrote:
Interesting! Lol. That would mean we would need 39 processors!
We enter 39,000 last year and have a team of 3 enterer/committers full time year round (with other database duties as well) with an additional 3 temporary data entry staff from December-April our busiest time of year.
April Snow, bCRE | Director, Donor Systems & Support
YMCA of Greater Seattle
909 Fourth Avenue
Seattle, WA 98104
aksnow@seattleymca.org<mailto:
aksnow@seattleymca.org> | (206) 382-4925
seattleymca.org<http://www.seattleymca.org/>
The Y: We’re for youth development, healthy living and social responsibility.
From: Advancement Services Discussion List <
FUNDSVCS@LISTSERV.FUNDSVCS.ORG<mailto:
FUNDSVCS@LISTSERV.FUNDSVCS.ORG>> On Behalf Of Pamela Zemrose
Sent: Monday, September 9, 2019 12:46 PM
To:
FUNDSVCS@LISTSERV.FUNDSVCS.ORG<mailto:
FUNDSVCS@LISTSERV.FUNDSVCS.ORG>
Subject: Re: [FUNDSVCS] Gift Processing
Marie:
This is very funny to me. 1,000 gifts per processor. Last year we processed 7,940 gifts!
On Mon, Sep 9, 2019 at 3:24 PM Lidington, Siobhan <
sllidington@albertus.edu<mailto:
sllidington@albertus.edu>> wrote:
We process 1,000 per year and a consultant just told us they recommend one person per 1,000 - doing the tasks you described.
Siobhan Lidington
Director of Annual and Individual Giving
Pronouns: she, her, hers
Albertus Magnus College
700 Prospect St
New Haven, CT 06511
sllidington@albertus.edu<mailto:
sllidington@albertus.edu>
w. (203)773-8519
Give Today!<http://www.albertus.edu/donatenow>
On Mon, Sep 9, 2019 at 3:11 PM Peggy A Daly <
pdaly@whoi.edu<mailto:
pdaly@whoi.edu>> wrote:
Hello,
I’m looking for some stats for the typical number of gifts one Gift Processor enters annually and I wondered if you might share that stat for your organization?
We have only 1 gift processor right now and the number of gifts she enters has more than doubled in the past 5 years, so I want to start building a case for hiring additional help.
We use Raiser’s Edge, and she opens the gift mail, and enters all of the gifts, making sure they’re designated and acknowledged as appropriate, interacts with our Bank for stock related gifts and wire transfers, and reconciles our records with that of our Finance office.
Thank you,
Peggy
508-289-2621
--
Pam Zemrose
Advancement Services
Office of Advancement
Saint Francis University
Loretto, PA 15940-0600
814-472-3148
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