FundSvcs Community

In some cases, organizations pass on the processing fees to the donors themselves, and the donors will (gladly) pick the tab, because they know it's philanthropy. On the online donation forms, there's an option to select whether the donor will bear the processing fee or otherwise. However, note that the donor is more likely to pick up the tab when she clearly knows how much more she will be charged. Also, I've seen this model succeed with relatively smaller donation amounts. *Medha Nanal* *Strategic Data & CRM Consulting for Nonprofit & Education Organizations* (Fundraising/Advancement, Programs, Operations, Communications) 650-600-9374 www.topcloudconsult.com ------------------------------------------------------------------------------------------- On Thu, Sep 5, 2019 at 12:52 PM Greenbaum, Josh S <JGREE2@emory.edu> wrote: > It is a cost of doing business. My budget eats the fees centrally. > > > > -jsg > > *_____________________* > > *Joshua S. Greenbaum 09B, Executive Director* > > *Advancement Information Services* > > Emory University, Advancement & Alumni Engagement > > 1762 Clifton Road, Office 1456, Atlanta, GA 30322 > > Office: (404) 712-2020, Fax: (404) 727-4876 > > josh.greenbaum@emory.edu > > > > *This email (including any attachments) and/or report is proprietary and > confidential information belonging to Emory University and should be shared > or discussed with, or disseminated to, only those Emory University > personnel, contractors, consultants, or volunteers who are authorized to > have access to the information for Emory University business. Any data in > this email (including any attachments) and/or report should be handled in > accordance with **Advancement & Alumni Engagement’s Policy on Reporting. > * > > > > > > > > > > *From:* Advancement Services Discussion List < > FUNDSVCS@LISTSERV.FUNDSVCS.ORG> *On Behalf Of *Irina A Krasnitskaya > *Sent:* Thursday, September 5, 2019 12:27 PM > *To:* FUNDSVCS@LISTSERV.FUNDSVCS.ORG > *Subject:* [External] [FUNDSVCS] Credit card fees for scholarship gifts > > > > Good afternoon all, > > > > We would like to hear how other institutions and universities handle the > credit card fees for scholarship donations. We have added verbiage to our > donation page that states “Gifts made by credit cards are subject to > processing fees”. > > > > All credit card donations received through our online donation forms are > charged with the vendor processing fee of 3% and credit card fees which > range from 3% or 4%. These fees can add up to a 6%-7% deduction which may > impact the amount of the award. Usually this difference is paid by the > account that receives the donation. However, we have had some departments > which are new or have limited funds being dissatisfied with this approach. > > > > We would appreciate your feedback on what is the best practice to handle > credit card fees for scholarship gifts. > > > > Thank you! > > Irina > > > > Irina Krasnitskaya > > Gift Records Manager > > Office of University Advancement > > San Francisco State University > > 1600 Holloway Avenue, ADM 153 > > San Francisco, CA 94132 > > > > Tel: 415.338.6571 > > Fax: 415.338.0918 > > Email: irinak@sfsu.edu > > > > University Advancement: http://advance.sfsu.edu/ > > > > [image: SFState_Logo_H_rgb_1in75percentreduction] > > > > [image: signature_1071491422] <http://develop.sfsu.edu/campaign> > > > > *Confidentiality Notice*: This communication with its contents and > attachments may contain confidential and/or legally privileged > information. It is solely for the use of the intended recipient(s). > Unauthorized interception, review, use or disclosure is prohibited and may > violate applicable laws, including the Electronic Communications Privacy > Act. If you are not the intended recipient, please contact the sender and > destroy all copies of the communication. > > > > ------------------------------ > > This e-mail message (including any attachments) is for the sole use of > the intended recipient(s) and may contain confidential and privileged > information. If the reader of this message is not the intended > recipient, you are hereby notified that any dissemination, distribution > or copying of this message (including any attachments) is strictly > prohibited. > > If you have received this message in error, please contact > the sender by reply e-mail message and destroy all copies of the > original message (including attachments). >

Agreed - there's not much value in having each separate program start thinking about the cc % in their budgeting versus handling it centrally as an overhead expense. Thank you, Isaac Shalev CRM Expert Sage70, Inc. (917) 859-0151 isaac@sage70.com Schedule a *30-minute consultation *now: https://calendly.com/sage70/30min On Thu, Sep 5, 2019 at 3:52 PM Greenbaum, Josh S <JGREE2@emory.edu> wrote: > It is a cost of doing business. My budget eats the fees centrally. > > > > -jsg > > *_____________________* > > *Joshua S. Greenbaum 09B, Executive Director* > > *Advancement Information Services* > > Emory University, Advancement & Alumni Engagement > > 1762 Clifton Road, Office 1456, Atlanta, GA 30322 > > Office: (404) 712-2020, Fax: (404) 727-4876 > > josh.greenbaum@emory.edu > > > > *This email (including any attachments) and/or report is proprietary and > confidential information belonging to Emory University and should be shared > or discussed with, or disseminated to, only those Emory University > personnel, contractors, consultants, or volunteers who are authorized to > have access to the information for Emory University business. Any data in > this email (including any attachments) and/or report should be handled in > accordance with **Advancement & Alumni Engagement’s Policy on Reporting. > * > > > > > > > > > > *From:* Advancement Services Discussion List < > FUNDSVCS@LISTSERV.FUNDSVCS.ORG> *On Behalf Of *Irina A Krasnitskaya > *Sent:* Thursday, September 5, 2019 12:27 PM > *To:* FUNDSVCS@LISTSERV.FUNDSVCS.ORG > *Subject:* [External] [FUNDSVCS] Credit card fees for scholarship gifts > > > > Good afternoon all, > > > > We would like to hear how other institutions and universities handle the > credit card fees for scholarship donations. We have added verbiage to our > donation page that states “Gifts made by credit cards are subject to > processing fees”. > > > > All credit card donations received through our online donation forms are > charged with the vendor processing fee of 3% and credit card fees which > range from 3% or 4%. These fees can add up to a 6%-7% deduction which may > impact the amount of the award. Usually this difference is paid by the > account that receives the donation. However, we have had some departments > which are new or have limited funds being dissatisfied with this approach. > > > > We would appreciate your feedback on what is the best practice to handle > credit card fees for scholarship gifts. > > > > Thank you! > > Irina > > > > Irina Krasnitskaya > > Gift Records Manager > > Office of University Advancement > > San Francisco State University > > 1600 Holloway Avenue, ADM 153 > > San Francisco, CA 94132 > > > > Tel: 415.338.6571 > > Fax: 415.338.0918 > > Email: irinak@sfsu.edu > > > > University Advancement: http://advance.sfsu.edu/ > > > > [image: SFState_Logo_H_rgb_1in75percentreduction] > > > > [image: signature_1071491422] <http://develop.sfsu.edu/campaign> > > > > *Confidentiality Notice*: This communication with its contents and > attachments may contain confidential and/or legally privileged > information. It is solely for the use of the intended recipient(s). > Unauthorized interception, review, use or disclosure is prohibited and may > violate applicable laws, including the Electronic Communications Privacy > Act. If you are not the intended recipient, please contact the sender and > destroy all copies of the communication. > > > > ------------------------------ > > This e-mail message (including any attachments) is for the sole use of > the intended recipient(s) and may contain confidential and privileged > information. If the reader of this message is not the intended > recipient, you are hereby notified that any dissemination, distribution > or copying of this message (including any attachments) is strictly > prohibited. > > If you have received this message in error, please contact > the sender by reply e-mail message and destroy all copies of the > original message (including attachments). >

It is a cost of doing business. My budget eats the fees centrally. -jsg _____________________ Joshua S. Greenbaum 09B, Executive Director Advancement Information Services Emory University, Advancement & Alumni Engagement 1762 Clifton Road, Office 1456, Atlanta, GA 30322 Office: (404) 712-2020, Fax: (404) 727-4876 josh.greenbaum@emory.edu<mailto:josh.greenbaum@emory.edu> This email (including any attachments) and/or report is proprietary and confidential information belonging to Emory University and should be shared or discussed with, or disseminated to, only those Emory University personnel, contractors, consultants, or volunteers who are authorized to have access to the information for Emory University business. Any data in this email (including any attachments) and/or report should be handled in accordance with Advancement & Alumni Engagement's Policy on Reporting. From: Advancement Services Discussion List <FUNDSVCS@LISTSERV.FUNDSVCS.ORG> On Behalf Of Irina A Krasnitskaya Sent: Thursday, September 5, 2019 12:27 PM To: FUNDSVCS@LISTSERV.FUNDSVCS.ORG Subject: [External] [FUNDSVCS] Credit card fees for scholarship gifts Good afternoon all, We would like to hear how other institutions and universities handle the credit card fees for scholarship donations. We have added verbiage to our donation page that states "Gifts made by credit cards are subject to processing fees". All credit card donations received through our online donation forms are charged with the vendor processing fee of 3% and credit card fees which range from 3% or 4%. These fees can add up to a 6%-7% deduction which may impact the amount of the award. Usually this difference is paid by the account that receives the donation. However, we have had some departments which are new or have limited funds being dissatisfied with this approach. We would appreciate your feedback on what is the best practice to handle credit card fees for scholarship gifts. Thank you! Irina Irina Krasnitskaya Gift Records Manager Office of University Advancement San Francisco State University 1600 Holloway Avenue, ADM 153 San Francisco, CA 94132 Tel: 415.338.6571 Fax: 415.338.0918 Email: irinak@sfsu.edu<mailto:irinak@sfsu.edu> University Advancement: http://advance.sfsu.edu/ [SFState_Logo_H_rgb_1in75percentreduction] [signature_1071491422]<http://develop.sfsu.edu/campaign> Confidentiality Notice: This communication with its contents and attachments may contain confidential and/or legally privileged information. It is solely for the use of the intended recipient(s). Unauthorized interception, review, use or disclosure is prohibited and may violate applicable laws, including the Electronic Communications Privacy Act. If you are not the intended recipient, please contact the sender and destroy all copies of the communication. ________________________________ This e-mail message (including any attachments) is for the sole use of the intended recipient(s) and may contain confidential and privileged information. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this message (including any attachments) is strictly prohibited. If you have received this message in error, please contact the sender by reply e-mail message and destroy all copies of the original message (including attachments).