Hi all,
I’m sharing a job opportunity for an Online Fundraising Systems Manager here at Autism Speaks in case you have someone in your network who may be interested. Feel free to reach out to me if there are questions. Thank you!
PURPOSE: The purpose of this position is to oversee and provide support for Luminate Online-related products, creating and editing event sites and related targeted emails. Utilize queries to target constituent communications for maximum impact; in addition, ensure all elements of online marketing efforts are consistent with the branding standards set forth by the organization’s creative team.
PRIMARY RESPONSIBILITIES:
Peer to Peer Fundraising sites
• Build peer-to-peer fundraising sites in Luminate Online
• Manage Fundraising Systems team
• Manage customizations to one-off teamraisers
• Manage changes to event blueprints in consultation with rest of department and field staff
• Build local RSVP events in support of Walk and other initiatives
Email Communication
• Create and send centralized Field e-mails for ASU and Team-Up from Luminate Online
• Work with a multi-department team to create new template designs
• Serve as brand steward to ensure all communications and marketing efforts maintain brand integrity
• Ensure utilization of best practices and compliance around permission-based marketing, privacy, spam regulation (CAN/SPAM) and deliverability
• Create queries to ensure proper deliverability
• Work with field staff to accommodate specific mailing requests outside of the centralized fundraising track
• Schedule and send Field email communication from Luminate Online, including emails and newsletters
• Analyze and report on key email metrics as needed: deliverability, open rates, click through rates, and response rates
Help Desk – Web Support
• Oversee the operations of the web support-help desk; including reviewing incoming trouble tickets, resolving and assigning to proper individual(s) as appropriate
• Respond to help desk support tickets generated by internal and external clients
• Maintain ongoing communication to provide timetables on any unresolved issues
• Act as back-up for Digital Fundraising Systems Specialist
(The responsibilities listed above are representative and not all inclusive. Other duties may be assigned by supervisor. As outlined in your performance goal setting forms, you will be responsible for achieving the goals provided by and agreed upon with your manager.)
POSITION REQUIREMENTS:
Education: Bachelor’s Degree required
Experience:
• 5+ years’ experience with online peer-to-peer fundraising system such as Luminate Online
• 5+ years’ experience with online email system such as Constant Contact
• Web design program experience including knowledge of HTML is strongly preferred
Specialized Skills and Knowledge:
•
• Detail-oriented
• Ability to handle multiple assignments with tight deadlines
• Problem-solving skills
• Exceptional interpersonal and communication skills
• Microsoft Office Suite of applications
CORE COMPETENCIES:
• Building Collaborative Relationships
• Professional Behavior
• Results-Driven
• Customer Orientation
• Flexibility
You are responsible for protecting the confidentiality, integrity and availability of all Autism Speaks data and information to which you have access.
Autism Speaks offers a competitive compensation package and the opportunity to enhance lives today and accelerate a spectrum of solutions for tomorrow for individuals with autism and their families.
For consideration, please forward your resume and cover letter to
careers@autismspeaks.org.
Only those applicants who meet the hiring criteria will be considered and contacted by Human Resources. Autism Speaks is an Equal Opportunity Employer. Qualified individuals with disabilities are encouraged to apply for job openings. Reasonable accommodations will be provided.
Marla Berg
Director of Fundraising Operations
Autism Speaks
1 East 33rd Street, 4th Floor | New York, NY 10016
(646) 385-8514 |
jmarla.berg@autismspeaks.org
https://www.autismspeaks.org