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Good Evening Fundsvcs, I am excited to announce that we are hiring for a Donor Services Specialist position at NC State. This person would join a team that thrills in a fast-paced and innovative environment. If you like data, reporting, project management and thinking outside of the box this is the team for you! If you would like to know more, please feel free to contact me. Apply Today! <https://jobs.ncsu.edu/postings/114993> Primary Function of Organizational Unit Advancement Services supports the operations of Alumni Relations, University Development & University Communications. The unit oversees the university’s alumni & donor database, Advance™, Advance BI systems, processing gifts and conducting research about potential contribution opportunities. Advancement Services also maintains financial records, conducts donor research, receipts corporate & individual private gifts following the NC State Standard Operating Procedures for Acceptance of Gifts, administers the corporate matching gifts program, updates & verifies alumni records, manages donor prospect tracking systems, plans and manages gift agreements & endowment reports. The mission of University Advancement is to secure support for NC State University in terms of dollars, service and engagement by delivering an integrated program of development, alumni relations, communications and marketing, and advancement services. Our objective is to build deep and long-term relationships with alumni and other stakeholders and partners that will ensure increased support to NC State in the future. Essential Job Duties This Donor Services Specialist’s main functions will include coordinating the donor-funded professorship process, producing annual print and digital endowment reports, acting as a liaison between advancement reporting/IT, data integration and management, reporting, benchmarking and allocation review, act as the team’s project manager and assist in automating processes. Donor Services is seeking an individual who enjoys working in a fast-paced and innovative team environment. The ideal candidate will have superb writing skills and will be capable of working with processes that require analytical skills and problem-solving, being responsible for many simultaneous and detail-oriented duties and working directly with front-line fund development staff. This position will report to the Assistant Director of Donor Services. This position will be responsible for the following: • Create distinguished professorship gift agreements and documentation and strategically partner with other departments in the approval process. • Assist in developing and managing 3,100+ endowment reports by integrating data into reports, applying data analysis, reviewing endowment history, editing reports, assisting Director and Assistant Director in the creation of reports and providing donors their report. • Provide support to the Assistant Director by researching donor and endowment history. • Assist with implementation of Donor Services technology projects, such as a digital endowment report platform, gift agreement automation, digital surveys, online forms, and a donor portal. • Assist with managing metric reporting for Donor Services, and tasks/projects through a project reporting platform. • Provide customer service to both internal stakeholders and donors to enhance the giving experience. • Assist in designing handouts, graphs, printed materials, reports, infographics, presentations, policies, project charters, project management plans, etc. • Other duties as assigned by supervisor. Other Work/Responsibilities Miscellaneous special projects as assigned by supervisor. Minimum Experience/Education Bachelor’s degree in a discipline related to the area of assignment; or an equivalent combination of training and experience. *All degrees must be received from appropriately accredited institutions.* Departmental Required Skills • At least 1 year of experience in one of the following: Philanthropy/fundraising, higher education or non-profit • Ability to work independently but able to collaborate closely with the team and external partners • Excellent verbal and written communication skills • Superb documentation and note-taking skills • Proficient in data management and analysis • Proficiency with Microsoft Applications (e.g., Word, PowerPoint, etc.), Google Applications and similar software • Highly proficient in Excel or spreadsheet management • Ability to quickly learn new software • Excellent customer service skills • Exceptional problem-solving and analytical skills Preferred Experience, Skills, Training/Education •At least 2 years of experience in one of the following: Advancement Services, Donor Relations, Donor Services, Gift Compliance, Communications, Information Technology, Information Systems, Research, Reporting, Project Management, Fundraising, or related field preferably in large/complex organizations such as higher education, foundations, health care systems or non-profit. • At least 1 years of experience leading and streamlining manual processes by automating the processes and partnering with IT or/and Information Systems • Proficient in software such as: Microsoft Visio, OnBase, Ellucian Advance or other CRMs, Infographics, Adobe Acrobat, Adobe Applications, and/ or DocuSign • Excellent technical writing and communication skills • Experience in a data-driven environment • Donor database system experience • Knowledgeable in project management methodology • Knowledgeable in Donor Relations best practices -- *Sarah Thomas * Director, Donor Services Advancement Services P: 919.515.1678 <http://919.515.1678> srthoma3@ncsu.edu <srthoma3@ncsu.edu> NC State University Campus Box 7474 1210 Varsity Drive Raleigh, NC 27695-7474 <http://goog_1377582773> [image: https://giving.ncsu.edu] <https://giving.ncsu.edu> All electronic mail messages in connection with State business which are sent to or received by this account are subject to the NC Public Records Law and may be disclosed to third parties.