Hello Marie,
One solution you can look into is CampusCall by Ruffalo Noel Levitz. Our
Institution implemented the software last year and it has really made a
difference, vs. what was implemented before. I'm not sure if it integrates
with Banner, but you are able to get a .csv file from them, that you can
then import into Banner. Hopefully that helps you in your search.
RJ
*Robert L. Jones (RJ) | Associate Director of Information Services*
Illinois Institute of Technology
Institutional Advancement | 10 W. 35th Street Suite 1700 | Chicago, IL 60616
Phone: 312-567-8638
Email:
rjones26@iit.edu
On Mon, Mar 11, 2019 at 2:30 PM Marie E Loson <
losonme@potsdam.edu> wrote:
> I’m looking for feedback regarding phonathon software solutions as
> Ellucian is discontinuing SmartCall, which we currently use. We’re a Banner
> Advancement school but will hopefully be implementing a new advancement CRM
> in the next 3 years. Would you mind sharing what you use to manage your
> phonathon? Also, if anyone has general advice regarding which solutions are
> best/worst, I would be grateful for your expertise.
>
>
>
> Our phonathon manager ideally wants a solution that:
>
> · Will integrate with Banner or a future CRM
>
> · Uses VOIP; is movable to different locations, if necessary
>
> · Employs progressive dialing
>
> · Is scriptable
>
> · Includes data fields with historical giving information
>
> · Includes texting capabilities as a bonus
>
> · Comes with standard reports, such as tracking by donor type,
> designation, caller stats, etc.
>
> · Has call review capabilities
>
>
>
> Many thanks in advance!
>
> Marie
>
>
>
> *Marie E. Loson*
>
> Director of Advancement Services
>
> College Advancement
>
> SUNY Potsdam
>
> (315) 267-2122
>
>
losonme@potsdam.edu
>
>
www.potsdam.edu
>
>
>
--
*Robert L. Jones (RJ) | Associate Director of Information Services*
Illinois Institute of Technology
Institutional Advancement | 10 W. 35th Street Suite 1700 | Chicago, IL 60616
Phone: 312-567-8638
Email:
rjones26@iit.edu