SRH, Director/Manager, Annual Giving Program - (3085505)
Interested applicants can apply directly online
https://partners.taleo.net/careersection/jobdetail.ftl?job=3085505&lang=en
Description
Summary:
The Director/Manager of the Annual Giving Program is responsible for providing strategic direction and management of the Annual Giving Program for Spaulding Rehabilitation Network/Partners Continuing Care (SRN/PCC). This key position reports to the Senior Director of Donor Communications and Engagement and is responsible for overseeing and growing a dynamic annual fund program that sustains and increases general operating support and unrestricted revenue to advance the Spaulding/PCC mission. Major responsibilities include evaluating and expanding the current direct mail and online giving campaigns; planning, strategizing, and implementing best practices to acquire, renew and upgrade donors; building the monthly sustainers, employee giving, and tribute giving programs; and growing the pipeline of Annual Fund donors to expand the major gifts and planned giving base of support. In partnership with the Senior Director and Development team, s/he will help develop new strategic initiatives to augment grateful patient philanthropy at all giving levels.
The vital position is available at the Director or Manager level, depending on the candidates' experience and commitment.
This is an exciting time to join the development team at Spaulding - home to Harvard Medical School's Department of Physical Medicine & Rehabilitation, ranked the #2 Rehabilitation Hospital by US News and World Report, and committed to improving the lives of individuals experiencing disabilities from injury and illness. Currently in the quiet phase, the Campaign for the Spaulding Research Institute is a multi-year endeavor dedicated to transforming rehabilitation medicine from discovery to recovery.
Key Responsibilities:
Direction and Management of Annual Giving Program
* Reporting to the Senior Director of Donor Communications and Engagement provides strategic vision for multi-faceted Annual Giving program, comprising Annual Fund, monthly Sustainers, Employee Giving, Trustee Annual Giving, Workplace Giving, Corporate Matching gifts, and Tribute Giving.
* Directs and manages comprehensive fundraising program to elevate Annual Fund visibility and revenue performance across multi-channels, including direct mail, online giving, web presence, and social media.
* Oversees all aspects of the Annual Fund program, including acquisition, retention, and upgrade strategies.
* Provides strategic oversight for donor segmentation, demographics and criteria for all list creations in collaboration with the Donor Systems team.
* Collaborates with the Donor Communication and Engagement team and co-supervises and directs the Development Coordinator and outside vendor(s) to produce high-impact, compelling direct marketing campaigns, driving content, visual design, and production schedule.
* Designs and executes targeted outreach and stewardship strategies for key constituencies (e.g. grateful patients, trustees, employees), including creation of mid-level giving society.
* Develops Annual Fund donor base as pipeline for major gift and planned giving programs.
* Proactively monitors and generates opportunities to feature patients and donors in Annual Giving communications.
* Assesses program branding and marketing, and effectuates changes as warranted while keeping in line with Hospital brand standards.
* Produces key performance reports, in collaboration with the Donor Systems Manager to analyze appeal performance, donor behavior and trends, and revenue results with an eye on opportunities for increasing revenue and donor counts on an annual basis; adjusting strategies accordingly
Supervisory/Managerial Responsibilities (include number and type of FTEs):
Development Coordinator (has dual report to Senior Director of Donor Communications and Engagement)
Qualifications
Education/Degree
Required
Bachelor's degree
Experience
Required
* Minimum of 5 years fundraising experience, including a minimum of three years in annual giving program using direct mail and email, and knowledge of stewardship best practices preferred.
* Development experience, and appeal writing, in a health care environment is desirable.
Skills (Specific learned activity gained through training (e.g. computer skills, keyboarding, presentation, CPR, ACLS, etc.)
Required
* Expertise in annual fund program management.
* Understanding of fundraising programs and the principles and practices of a development operation.
* Superb organizational skills with meticulous attention to detail and the ability to multitask.
* High degree of initiative and independent judgment.
* Excellent written and oral communication skills with strong proofreading ability.
* Demonstrated ability to prioritize work, meet deadlines and adapt to changing situations.
* Demonstrated ability to work independently, be self-directed and contribute as a member of a team.
* Ability to anticipate challenges and develop and implement strategies for addressing them.
* Highly developed interpersonal skills.
* Ability to work collaboratively across other Hospital divisions as well as develop rapport with patients and other constituents.
* Computer proficiency required, using the full suite of Microsoft office applications and the internet and social media.
* Proficiency in Raiser's Edge or other constituent relationship management database.
* Commitment to Spaulding/PCC mission and values.
EEO Statement
SRN is committed to diversity in the workplace which begins with respect and opportunity for all. SRN takes affirmative action to ensure that equal employment opportunity is provided to all persons regardless of race, religious creed, color, national origin, sex, sexual orientation, gender identity, genetic information, age, ancestry, veteran status, disability or any other basis that would be inconsistent with any applicable ordinance or law.
Interested applicants can apply directly online
https://partners.taleo.net/careersection/jobdetail.ftl?job=3085505&lang=en
Primary Location: MA-Cambridge-Spaulding Hospital Cambridge (SHC)
Work Locations: Spaulding Hospital Cambridge (SHC) 1575 Cambridge Street Cambridge 02138
Job: Development/Fundraising
Organization: Spaulding Hospital-Boston & Cambridge(SRN,SRH,SHC)
Schedule: Full-time
Standard Hours: 40
Shift: Day Job
Employee Status: Regular
Recruiting Department: SRH Development
Job Posting: Feb 11, 2019