Good afternoon,
For those of you who use the same platform for charitable donation
payments, event registrations and non-charitable event registration fees,
do you have the same staff assigned to processing both charitable and
non-charitable registrations/contributions?
Or does the business unit responsible for the non-charitable event
registrations own/maintain the fees processes?
I'm asking because the amount of non-charitable events with registration
fees are growing in our alumni and career offices. Our gift acceptance
staff is dedicated to booking charitable event contributions and charitable
gifts, but the non-charitable go through a different process. We are trying
to evaluate our ROI/staffing and workflows. Have you found it more
efficient to flow it all through the gift acceptance staff or have
alumni/career staff setting up the non-charitable events and working with
finance on their own?
Thanks!
*Rebecca Boughamer*Assistant Vice President, Advancement Services |
University of Maryland University College
3501 University Blvd E | Adelphi, MD 20783
Office: 301-985-7561 | Fax: 301-985-7111 | Mobile: 301-892-1277 |
rebecca.boughamer@umuc.edu <
rboughamer@umuc.edu>
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