FundSvcs Community

Hi Rebecca, I am a data/CRM consultant for non profit organizations, and I am somewhat a newbie to AASP discussion list -- but here's my experience with non profit space: I have seen that with organizations where different departments need to manage their own communications, if their communication platform supports it, then it is helpful to offer choices to the recipients to selectively opt out of some, or all, types of mailing lists or communications. For example, an organization that does grass-roots level fundraising, as well as manages a major fundraising walk/run event, can have options to unsubscribe from fundraising emails or emails related to the walk/run event, and offer a multi-choice menu so that a subscriber can opt out of as many as he/she desires. In advancement/alumni association world as well, some may be interested in keeping in touch with alumni association, while not so interested in other departments. This model would ensure that although the platform is shared with other departments, each department can maintain a certain control of mailing lists. On the organization's end, the data/database needs to be appropriately organized and processes in place to accurately reflect this preference in the constituent data. Hope this helps, *Medha Nanal* *Strategic Data & CRM Consulting for Nonprofit Organizations* (Fundraising, Programs, Operations, Communications) 650-600-9374 www.topcloudconsult.com ---------------------------------------------------------------------------------------- On Mon, Feb 4, 2019 at 8:10 AM Rebecca Boughamer <rebecca.boughamer@umuc.edu> wrote: > Hi friends, > For those of you who work in higher education but your alumni association > is not a separate 501c3, are your do not contacts/communications > unsubscribes for alumni and donors a completely separate, policy, process > and maintenance than the university in general for student or prospective > student communications? In short, do you all have control over your > unsubscribe/opt-out pages on your mass communications to constituents or do > you share an unsubscribe platform with the student side? We are currently > changing our unsubscribe platform and working through some process. > If any of you could share your do not contact/unsubscribe processes and > platforms for alumni and/or donors, that would be wonderful. Thanks so > much! > > > *Rebecca Boughamer*Assistant Vice President, Advancement Services | > University of Maryland University College > 3501 University Blvd E | Adelphi, MD 20783 > Office: 301-985-7561 | Fax: 301-985-7111 | Mobile: 301-892-1277 | > rebecca.boughamer@umuc.edu <rboughamer@umuc.edu> > > UMUC Advancement Services Intake Form > <https://docs.google.com/forms/d/e/1FAIpQLScbK2bxhD80G_TWxn-FFjOYHG3j7uZXPL23BEjEoJA5fKn9_Q/viewform?usp=sf_link> > > UMUC IA Data Request Form <http://goo.gl/forms/eKbIEUBqKF> | UMUC IA > Research Request Form <http://goo.gl/forms/dw7EMtguDR> > > >

Hi friends, For those of you who work in higher education but your alumni association is not a separate 501c3, are your do not contacts/communications unsubscribes for alumni and donors a completely separate, policy, process and maintenance than the university in general for student or prospective student communications? In short, do you all have control over your unsubscribe/opt-out pages on your mass communications to constituents or do you share an unsubscribe platform with the student side? We are currently changing our unsubscribe platform and working through some process. If any of you could share your do not contact/unsubscribe processes and platforms for alumni and/or donors, that would be wonderful. Thanks so much! *Rebecca Boughamer*Assistant Vice President, Advancement Services | University of Maryland University College 3501 University Blvd E | Adelphi, MD 20783 Office: 301-985-7561 | Fax: 301-985-7111 | Mobile: 301-892-1277 | rebecca.boughamer@umuc.edu <rboughamer@umuc.edu> UMUC Advancement Services Intake Form <https://docs.google.com/forms/d/e/1FAIpQLScbK2bxhD80G_TWxn-FFjOYHG3j7uZXPL23BEjEoJA5fKn9_Q/viewform?usp=sf_link> UMUC IA Data Request Form <http://goo.gl/forms/eKbIEUBqKF> | UMUC IA Research Request Form <http://goo.gl/forms/dw7EMtguDR>

What Medha describes is precisely what I developed at Duke University 18 years ago. We were using the DB2 version of Advance at the time but the concept works with most all development systems. Attached is a copy of the memo I sent out actually much earlier (like 2001) than the date in the PDF - that's simply the date I created the PDF :-). The communication control code protocol begins on page 3 - although many will find our anonymity protocol on page 2 just as useful (I sent that out 3 times last week!). John John H. Taylor Principal, John H. Taylor Consulting 2604 Sevier St. Durham, NC 27705 johntaylorconsulting@gmail.com 919.816.5903 (cell/text) Serving the Advancement Community Since 1987 On Mon, Feb 4, 2019 at 1:07 PM Medha Nanal <medhananal@topcloudconsult.com> wrote: > Hi Rebecca, > > I am a data/CRM consultant for non profit organizations, and I am somewhat > a newbie to AASP discussion list -- but here's my experience with non > profit space: > > I have seen that with organizations where different departments need to > manage their own communications, if their communication platform supports > it, then it is helpful to offer choices to the recipients to selectively > opt out of some, or all, types of mailing lists or communications. For > example, an organization that does grass-roots level fundraising, as well > as manages a major fundraising walk/run event, can have options to > unsubscribe from fundraising emails or emails related to the walk/run > event, and offer a multi-choice menu so that a subscriber can opt out of as > many as he/she desires. > > In advancement/alumni association world as well, some may be interested in > keeping in touch with alumni association, while not so interested in other > departments. This model would ensure that although the platform is shared > with other departments, each department can maintain a certain control of > mailing lists. On the organization's end, the data/database needs to be > appropriately organized and processes in place to accurately reflect this > preference in the constituent data. > > Hope this helps, > > *Medha Nanal* > > *Strategic Data & CRM Consulting for Nonprofit Organizations* > (Fundraising, Programs, Operations, Communications) > > 650-600-9374 > www.topcloudconsult.com > > ---------------------------------------------------------------------------------------- > > > On Mon, Feb 4, 2019 at 8:10 AM Rebecca Boughamer < > rebecca.boughamer@umuc.edu> wrote: > >> Hi friends, >> For those of you who work in higher education but your alumni association >> is not a separate 501c3, are your do not contacts/communications >> unsubscribes for alumni and donors a completely separate, policy, process >> and maintenance than the university in general for student or prospective >> student communications? In short, do you all have control over your >> unsubscribe/opt-out pages on your mass communications to constituents or do >> you share an unsubscribe platform with the student side? We are currently >> changing our unsubscribe platform and working through some process. >> If any of you could share your do not contact/unsubscribe processes and >> platforms for alumni and/or donors, that would be wonderful. Thanks so >> much! >> >> >> *Rebecca Boughamer*Assistant Vice President, Advancement Services | >> University of Maryland University College >> 3501 University Blvd E | Adelphi, MD 20783 >> Office: 301-985-7561 | Fax: 301-985-7111 | Mobile: 301-892-1277 | >> rebecca.boughamer@umuc.edu <rboughamer@umuc.edu> >> >> UMUC Advancement Services Intake Form >> <https://docs.google.com/forms/d/e/1FAIpQLScbK2bxhD80G_TWxn-FFjOYHG3j7uZXPL23BEjEoJA5fKn9_Q/viewform?usp=sf_link> >> >> UMUC IA Data Request Form <http://goo.gl/forms/eKbIEUBqKF> | UMUC IA >> Research Request Form <http://goo.gl/forms/dw7EMtguDR> >> >> >>

Thanks so much for the responses! Thanks also for the document, John, very helpful. *Rebecca Boughamer*Assistant Vice President, Advancement Services | University of Maryland University College 3501 University Blvd E | Adelphi, MD 20783 Office: 301-985-7561 | Fax: 301-985-7111 | Mobile: 301-892-1277 | rebecca.boughamer@umuc.edu <rboughamer@umuc.edu> UMUC Advancement Services Intake Form <https://docs.google.com/forms/d/e/1FAIpQLScbK2bxhD80G_TWxn-FFjOYHG3j7uZXPL23BEjEoJA5fKn9_Q/viewform?usp=sf_link> UMUC IA Data Request Form <http://goo.gl/forms/eKbIEUBqKF> | UMUC IA Research Request Form <http://goo.gl/forms/dw7EMtguDR> On Mon, Feb 4, 2019 at 1:46 PM John Taylor <johntaylorconsulting@gmail.com> wrote: > What Medha describes is precisely what I developed at Duke University 18 > years ago. We were using the DB2 version of Advance at the time but the > concept works with most all development systems. > > Attached is a copy of the memo I sent out actually much earlier (like > 2001) than the date in the PDF - that's simply the date I created the PDF > :-). The communication control code protocol begins on page 3 - although > many will find our anonymity protocol on page 2 just as useful (I sent that > out 3 times last week!). > > John > > John H. Taylor > Principal, John H. Taylor Consulting > 2604 Sevier St. > Durham, NC 27705 > johntaylorconsulting@gmail.com > 919.816.5903 (cell/text) > > Serving the Advancement Community Since 1987 > > > On Mon, Feb 4, 2019 at 1:07 PM Medha Nanal <medhananal@topcloudconsult.com> > wrote: > >> Hi Rebecca, >> >> I am a data/CRM consultant for non profit organizations, and I am >> somewhat a newbie to AASP discussion list -- but here's my experience with >> non profit space: >> >> I have seen that with organizations where different departments need to >> manage their own communications, if their communication platform supports >> it, then it is helpful to offer choices to the recipients to selectively >> opt out of some, or all, types of mailing lists or communications. For >> example, an organization that does grass-roots level fundraising, as well >> as manages a major fundraising walk/run event, can have options to >> unsubscribe from fundraising emails or emails related to the walk/run >> event, and offer a multi-choice menu so that a subscriber can opt out of as >> many as he/she desires. >> >> In advancement/alumni association world as well, some may be interested >> in keeping in touch with alumni association, while not so interested in >> other departments. This model would ensure that although the platform is >> shared with other departments, each department can maintain a certain >> control of mailing lists. On the organization's end, the data/database >> needs to be appropriately organized and processes in place to accurately >> reflect this preference in the constituent data. >> >> Hope this helps, >> >> *Medha Nanal* >> >> *Strategic Data & CRM Consulting for Nonprofit Organizations* >> (Fundraising, Programs, Operations, Communications) >> >> 650-600-9374 >> www.topcloudconsult.com >> >> ---------------------------------------------------------------------------------------- >> >> >> On Mon, Feb 4, 2019 at 8:10 AM Rebecca Boughamer < >> rebecca.boughamer@umuc.edu> wrote: >> >>> Hi friends, >>> For those of you who work in higher education but your alumni >>> association is not a separate 501c3, are your do not >>> contacts/communications unsubscribes for alumni and donors a completely >>> separate, policy, process and maintenance than the university in general >>> for student or prospective student communications? In short, do you all >>> have control over your unsubscribe/opt-out pages on your mass >>> communications to constituents or do you share an unsubscribe platform with >>> the student side? We are currently changing our unsubscribe platform and >>> working through some process. >>> If any of you could share your do not contact/unsubscribe processes and >>> platforms for alumni and/or donors, that would be wonderful. Thanks so >>> much! >>> >>> >>> *Rebecca Boughamer*Assistant Vice President, Advancement Services | >>> University of Maryland University College >>> 3501 University Blvd E | Adelphi, MD 20783 >>> Office: 301-985-7561 | Fax: 301-985-7111 | Mobile: 301-892-1277 | >>> rebecca.boughamer@umuc.edu <rboughamer@umuc.edu> >>> >>> UMUC Advancement Services Intake Form >>> <https://docs.google.com/forms/d/e/1FAIpQLScbK2bxhD80G_TWxn-FFjOYHG3j7uZXPL23BEjEoJA5fKn9_Q/viewform?usp=sf_link> >>> >>> UMUC IA Data Request Form <http://goo.gl/forms/eKbIEUBqKF> | UMUC IA >>> Research Request Form <http://goo.gl/forms/dw7EMtguDR> >>> >>> >>>

Hi again, John I'm taking a closer look at the document you attached. It is helpful for sure and very similar to what we have setup as far as managing our constituent's communication preferences in our database. However, what we are looking at revamping/updating is the platform the constituent uses when they click unsubscribe from a mass email and can opt out. Currently we provide them the option to unsubscribe from that particular type of communication they are receiving, or they can unsubscribe from all alumni communications. If it's an alumni newsletter the unsubscribe says "Are you sure you want to unsubscribe from Alumni Newsletter Communications?" and then below it there is a checkbox to unsubscribe from all alumni community emails. We want to build out the platform to show them a list of choices such as alumni newsletters, alumni events, career events, alumni magazine, etc., with one of the choices being to opt out of all alumni emails. We are receiving input from the university that we should have a unified unsubscribe platform where alumni, students, donors, and prospective students, etc. can all view all communication preferences and opt out accordingly. I'm curious if other institutions are doing this. I worry about students opting out of alumni or donor communications before they are even our constituents (we don't currently solicit students). Similarly, we send career communications separate from alumni general communications and worry about constituents just opting out of everything at once because of the ease of process. Any experience, insight or best practices? We have just always kept our advancement communication unsubscribe processes separate from the student side's unless one-off requests come in. *Rebecca Boughamer*Assistant Vice President, Advancement Services | University of Maryland University College 3501 University Blvd E | Adelphi, MD 20783 Office: 301-985-7561 | Fax: 301-985-7111 | Mobile: 301-892-1277 | rebecca.boughamer@umuc.edu <rboughamer@umuc.edu> UMUC Advancement Services Intake Form <https://docs.google.com/forms/d/e/1FAIpQLScbK2bxhD80G_TWxn-FFjOYHG3j7uZXPL23BEjEoJA5fKn9_Q/viewform?usp=sf_link> UMUC IA Data Request Form <http://goo.gl/forms/eKbIEUBqKF> | UMUC IA Research Request Form <http://goo.gl/forms/dw7EMtguDR> On Mon, Feb 4, 2019 at 1:46 PM John Taylor <johntaylorconsulting@gmail.com> wrote: > What Medha describes is precisely what I developed at Duke University 18 > years ago. We were using the DB2 version of Advance at the time but the > concept works with most all development systems. > > Attached is a copy of the memo I sent out actually much earlier (like > 2001) than the date in the PDF - that's simply the date I created the PDF > :-). The communication control code protocol begins on page 3 - although > many will find our anonymity protocol on page 2 just as useful (I sent that > out 3 times last week!). > > John > > John H. Taylor > Principal, John H. Taylor Consulting > 2604 Sevier St. > Durham, NC 27705 > johntaylorconsulting@gmail.com > 919.816.5903 (cell/text) > > Serving the Advancement Community Since 1987 > > > On Mon, Feb 4, 2019 at 1:07 PM Medha Nanal <medhananal@topcloudconsult.com> > wrote: > >> Hi Rebecca, >> >> I am a data/CRM consultant for non profit organizations, and I am >> somewhat a newbie to AASP discussion list -- but here's my experience with >> non profit space: >> >> I have seen that with organizations where different departments need to >> manage their own communications, if their communication platform supports >> it, then it is helpful to offer choices to the recipients to selectively >> opt out of some, or all, types of mailing lists or communications. For >> example, an organization that does grass-roots level fundraising, as well >> as manages a major fundraising walk/run event, can have options to >> unsubscribe from fundraising emails or emails related to the walk/run >> event, and offer a multi-choice menu so that a subscriber can opt out of as >> many as he/she desires. >> >> In advancement/alumni association world as well, some may be interested >> in keeping in touch with alumni association, while not so interested in >> other departments. This model would ensure that although the platform is >> shared with other departments, each department can maintain a certain >> control of mailing lists. On the organization's end, the data/database >> needs to be appropriately organized and processes in place to accurately >> reflect this preference in the constituent data. >> >> Hope this helps, >> >> *Medha Nanal* >> >> *Strategic Data & CRM Consulting for Nonprofit Organizations* >> (Fundraising, Programs, Operations, Communications) >> >> 650-600-9374 >> www.topcloudconsult.com >> >> ---------------------------------------------------------------------------------------- >> >> >> On Mon, Feb 4, 2019 at 8:10 AM Rebecca Boughamer < >> rebecca.boughamer@umuc.edu> wrote: >> >>> Hi friends, >>> For those of you who work in higher education but your alumni >>> association is not a separate 501c3, are your do not >>> contacts/communications unsubscribes for alumni and donors a completely >>> separate, policy, process and maintenance than the university in general >>> for student or prospective student communications? In short, do you all >>> have control over your unsubscribe/opt-out pages on your mass >>> communications to constituents or do you share an unsubscribe platform with >>> the student side? We are currently changing our unsubscribe platform and >>> working through some process. >>> If any of you could share your do not contact/unsubscribe processes and >>> platforms for alumni and/or donors, that would be wonderful. Thanks so >>> much! >>> >>> >>> *Rebecca Boughamer*Assistant Vice President, Advancement Services | >>> University of Maryland University College >>> 3501 University Blvd E | Adelphi, MD 20783 >>> Office: 301-985-7561 | Fax: 301-985-7111 | Mobile: 301-892-1277 | >>> rebecca.boughamer@umuc.edu <rboughamer@umuc.edu> >>> >>> UMUC Advancement Services Intake Form >>> <https://docs.google.com/forms/d/e/1FAIpQLScbK2bxhD80G_TWxn-FFjOYHG3j7uZXPL23BEjEoJA5fKn9_Q/viewform?usp=sf_link> >>> >>> UMUC IA Data Request Form <http://goo.gl/forms/eKbIEUBqKF> | UMUC IA >>> Research Request Form <http://goo.gl/forms/dw7EMtguDR> >>> >>> >>>

They never ”expire.” However, many institutions will draft a thoughtful communication piece to verify a donors intention to remain so coded every 3-5 years. I suggest 3 but your culture will dictate. Do be prepared for donors who will respond negatively. You will want a permanent code for those. John John Taylor 919.816.5903 johntaylorconsulting@gmail.com Big ideas; small keyboard > On Apr 18, 2019, at 6:29 AM, Baker, Jessica <jbaker@austin.utexas.edu> wrote: > > John, > > That you know of, is there a standard timeline in which do not contact codes expire? My experience has been that codes generally expire within 5-7 years of being tagged on a individuals record but I’m curious as to whether there’s an industry standard. > > Regards, > Jessica Baker | Assistant Director of Data Quality and Strategy > The University of Texas at Austin | TEXAS Development > LCH 100 (F1000) | Austin, TX 78712 > 512-232-1729 | jbaker@austin.utexas.edu > giving.utexas.edu > > <image001.png> > Hook ‘em Horns! > > From: Advancement Services Discussion List <FUNDSVCS@LISTSERV.FUNDSVCS.ORG> On Behalf Of John Taylor > Sent: Monday, February 4, 2019 12:47 PM > To: FUNDSVCS@LISTSERV.FUNDSVCS.ORG > Subject: Re: [FUNDSVCS] Alumni and Donor Communication Preferences and Platform vs. Student Preferences > > What Medha describes is precisely what I developed at Duke University 18 years ago. We were using the DB2 version of Advance at the time but the concept works with most all development systems. > > Attached is a copy of the memo I sent out actually much earlier (like 2001) than the date in the PDF - that's simply the date I created the PDF :-). The communication control code protocol begins on page 3 - although many will find our anonymity protocol on page 2 just as useful (I sent that out 3 times last week!). > > John > > John H. Taylor > Principal, John H. Taylor Consulting > 2604 Sevier St. > Durham, NC 27705 > johntaylorconsulting@gmail.com > 919.816.5903 (cell/text) > > Serving the Advancement Community Since 1987 > > > On Mon, Feb 4, 2019 at 1:07 PM Medha Nanal <medhananal@topcloudconsult.com> wrote: > Hi Rebecca, > > I am a data/CRM consultant for non profit organizations, and I am somewhat a newbie to AASP discussion list -- but here's my experience with non profit space: > > I have seen that with organizations where different departments need to manage their own communications, if their communication platform supports it, then it is helpful to offer choices to the recipients to selectively opt out of some, or all, types of mailing lists or communications. For example, an organization that does grass-roots level fundraising, as well as manages a major fundraising walk/run event, can have options to unsubscribe from fundraising emails or emails related to the walk/run event, and offer a multi-choice menu so that a subscriber can opt out of as many as he/she desires. > > In advancement/alumni association world as well, some may be interested in keeping in touch with alumni association, while not so interested in other departments. This model would ensure that although the platform is shared with other departments, each department can maintain a certain control of mailing lists. On the organization's end, the data/database needs to be appropriately organized and processes in place to accurately reflect this preference in the constituent data. > > Hope this helps, > > Medha Nanal > > Strategic Data & CRM Consulting for Nonprofit Organizations > (Fundraising, Programs, Operations, Communications) > > 650-600-9374 > www.topcloudconsult.com > ---------------------------------------------------------------------------------------- > > > On Mon, Feb 4, 2019 at 8:10 AM Rebecca Boughamer <rebecca.boughamer@umuc.edu> wrote: > Hi friends, > For those of you who work in higher education but your alumni association is not a separate 501c3, are your do not contacts/communications unsubscribes for alumni and donors a completely separate, policy, process and maintenance than the university in general for student or prospective student communications? In short, do you all have control over your unsubscribe/opt-out pages on your mass communications to constituents or do you share an unsubscribe platform with the student side? We are currently changing our unsubscribe platform and working through some process. > If any of you could share your do not contact/unsubscribe processes and platforms for alumni and/or donors, that would be wonderful. Thanks so much! > Rebecca Boughamer > Assistant Vice President, Advancement Services | University of Maryland University College > 3501 University Blvd E | Adelphi, MD 20783 > Office: 301-985-7561 | Fax: 301-985-7111 | Mobile: 301-892-1277 | rebecca.boughamer@umuc.edu > > UMUC Advancement Services Intake Form > > UMUC IA Data Request Form | UMUC IA Research Request Form >

John, That you know of, is there a standard timeline in which do not contact codes expire? My experience has been that codes generally expire within 5-7 years of being tagged on a individuals record but I’m curious as to whether there’s an industry standard. Regards, Jessica Baker | Assistant Director of Data Quality and Strategy The University of Texas at Austin | TEXAS Development LCH 100 (F1000) | Austin, TX 78712 512-232-1729 | jbaker@austin.utexas.edu<mailto:jbaker@austin.utexas.edu> giving.utexas.edu [id:CA9C62C8-3A16-4EAD-B852-92D56B55BB22] Hook ‘em Horns! From: Advancement Services Discussion List <FUNDSVCS@LISTSERV.FUNDSVCS.ORG> On Behalf Of John Taylor Sent: Monday, February 4, 2019 12:47 PM To: FUNDSVCS@LISTSERV.FUNDSVCS.ORG Subject: Re: [FUNDSVCS] Alumni and Donor Communication Preferences and Platform vs. Student Preferences What Medha describes is precisely what I developed at Duke University 18 years ago. We were using the DB2 version of Advance at the time but the concept works with most all development systems. Attached is a copy of the memo I sent out actually much earlier (like 2001) than the date in the PDF - that's simply the date I created the PDF :-). The communication control code protocol begins on page 3 - although many will find our anonymity protocol on page 2 just as useful (I sent that out 3 times last week!). John John H. Taylor Principal, John H. Taylor Consulting 2604 Sevier St. Durham, NC 27705 johntaylorconsulting@gmail.com<mailto:johntaylorconsulting@gmail.com> 919.816.5903 (cell/text) Serving the Advancement Community Since 1987 On Mon, Feb 4, 2019 at 1:07 PM Medha Nanal <medhananal@topcloudconsult.com<mailto:medhananal@topcloudconsult.com>> wrote: Hi Rebecca, I am a data/CRM consultant for non profit organizations, and I am somewhat a newbie to AASP discussion list -- but here's my experience with non profit space: I have seen that with organizations where different departments need to manage their own communications, if their communication platform supports it, then it is helpful to offer choices to the recipients to selectively opt out of some, or all, types of mailing lists or communications. For example, an organization that does grass-roots level fundraising, as well as manages a major fundraising walk/run event, can have options to unsubscribe from fundraising emails or emails related to the walk/run event, and offer a multi-choice menu so that a subscriber can opt out of as many as he/she desires. In advancement/alumni association world as well, some may be interested in keeping in touch with alumni association, while not so interested in other departments. This model would ensure that although the platform is shared with other departments, each department can maintain a certain control of mailing lists. On the organization's end, the data/database needs to be appropriately organized and processes in place to accurately reflect this preference in the constituent data. Hope this helps, Medha Nanal Strategic Data & CRM Consulting for Nonprofit Organizations (Fundraising, Programs, Operations, Communications) 650-600-9374 www.topcloudconsult.com<http://www.topcloudconsult.com/> ---------------------------------------------------------------------------------------- On Mon, Feb 4, 2019 at 8:10 AM Rebecca Boughamer <rebecca.boughamer@umuc.edu<mailto:rebecca.boughamer@umuc.edu>> wrote: Hi friends, For those of you who work in higher education but your alumni association is not a separate 501c3, are your do not contacts/communications unsubscribes for alumni and donors a completely separate, policy, process and maintenance than the university in general for student or prospective student communications? In short, do you all have control over your unsubscribe/opt-out pages on your mass communications to constituents or do you share an unsubscribe platform with the student side? We are currently changing our unsubscribe platform and working through some process. If any of you could share your do not contact/unsubscribe processes and platforms for alumni and/or donors, that would be wonderful. Thanks so much! Rebecca Boughamer Assistant Vice President, Advancement Services | University of Maryland University College 3501 University Blvd E | Adelphi, MD 20783 Office: 301-985-7561 | Fax: 301-985-7111 | Mobile: 301-892-1277 | rebecca.boughamer@umuc.edu<mailto:rboughamer@umuc.edu> UMUC Advancement Services Intake Form<https://docs.google.com/forms/d/e/1FAIpQLScbK2bxhD80G_TWxn-FFjOYHG3j7uZXPL23BEjEoJA5fKn9_Q/viewform?usp=sf_link> UMUC IA Data Request Form<http://goo.gl/forms/eKbIEUBqKF> | UMUC IA Research Request Form<http://goo.gl/forms/dw7EMtguDR>