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  • 1.  Use of Plans and Opportunities Related to Prospect Solicitation and Prospect Management

    Posted 09-11-2023 02:46 PM
    Hello, 

    I am reaching out to gather additional information on those organizations that are using BBCRM's Plans and Opportunity structure related to Prospects and Solicitation efforts. Plans and Oppurtunites can be established as a one-to-many relationship, i.e., linking one Plan to many Opportunities or established as a one-to-one relationship, i.e., one Plan linked to one opportunity for each separate solicitation and tracking effort initiated. 

    I am trying to get a consensus of who uses which method (one-to-many, or one-to-one) via their institutions or organization prospect and solicitation protocol and standards and why. Also, regardless of which method is used, are Development Staff responsible for entering their own plans and opportunities?

    I believe Salesforce uses the same Plans and Opportunity structure. As such, I am also happy to hear from Salesforce CRM users on their approach and use of Plans and Opportunities. 

    Thank you. 

    Dwight

    Dwight D. Dozier
    Chief Information Officer
    The Georgia Tech Foundation
    760 Spring Street, Suite 400
    Atlanta, GA 30308
    (W) - 404-385-1518
    (C) - 470-270-4583


  • 2.  RE: Use of Plans and Opportunities Related to Prospect Solicitation and Prospect Management

    Posted 09-12-2023 09:43 AM
    Hi Dwight -

    We're on RENXT, which doesn't have a plans module. That workflow/project management is entirely up to the gift officer but may be discussed with Prospect Development in the context of moves management and keeping track of progress through actions (with metrics/goal progress on moves monitored monthly based on actions logged).

    Regarding opportunities, we have a separate "gift process" workflow through Formstack where gift officers tee up prospects for a solicitation (within 6 months) and step through providing all the relevant information needed for creating an opportunity and ultimately closing the gift (e.g., new or existing fund, endowed vs. expendable, type of support, the unit, the amount and date expected, etc.). Our prospect development manager then reviews and vets the information (along with relevant actions to support it) and enters the opportunity into RENXT. So while the gift officer isn't technically entering the opportunity directly, they are providing all the information for the opportunity to be created.

    The remaining steps of the workflow are owned by different parts of the operation (Development, Adv Svcs, Donor Compliance, and Accounting) to ensure that there's oversight and standards being applied for gift agreements, fund creation, proper recording of pledges, etc.



    Matt Bain

    Executive Director, Advancement Services

    Division of University Advancement

    Kennesaw State University

    470-578-7719







  • 3.  RE: Use of Plans and Opportunities Related to Prospect Solicitation and Prospect Management

    Posted 09-13-2023 07:17 AM

    Hey Dwight!

    We are using BBCRM and primarily use plans and opportunities on a one-to-one relationship.  Our Development Officers are responsible for their own plans and opportunities but our Prospect Development staff provides oversight and helps manage data integrity. 



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    Larissa Wilkie
    Clemson University
    lriggin@clemson.edu
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  • 4.  RE: Use of Plans and Opportunities Related to Prospect Solicitation and Prospect Management

    Posted 09-13-2023 10:08 AM

    The University of Alabama uses BBCRM and operates with one Plan and one opportunity for each separate solicitation. We are similar to Clemson; Development Officers responsible for creating and managing their own plans and opportunities, with support and oversight of data integrity from Prospect Management.



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    Jamie Burke
    The University of Alabama
    Jamie.burke@ua.edu
    ------------------------------